-Effectively communicate sales, promotions, and service offerings to clients, ensuring clarity and understanding. -Develop and maintain relationships with local businesses, creating tailored quarterly promotions to meet the specific needs of their staff. -Handle phone inquiries, schedule appointments, and maintain organized filing systems for documentation. -Provide operational support across various areas of the business as needed, adapting to changing demands. -Offer clear verbal and written communication to guide and direct spa associates in their tasks.-Assign tasks and provide detailed instructions to Spa Associates, ensuring clarity of responsibilities. -Monitor performance, providing constructive feedback and encouraging continuous improvement. -Manage scheduling for Spa Associates and Service Providers to ensure optimal coverage and efficiency. -Address guest complaints with professionalism, conducting thorough research to identify and implement effective solutions.

- Manage patient scheduling, follow-up appointments, intake processes, payment coordination, and correspondence to ensure a seamless patient experience.- Collaborate with Registered Nurses (RNs) and Nurse Practitioners (NPs) to implement and optimize healthcare programs and services.- Maintain a safe and clean clinical environment to uphold patient safety and meet health standards.- Develop, implement, and enforce healthcare policies and procedures to ensure compliance with industry regulations and best practices.

I took time between my last position and current position for find a job that I could utilize all of my skills, build on those, and learn new ones.

- Maintained accurate and detailed records of visitor interactions, requests, and incoming calls.- Contributed to the development and execution of the company’s brand strategy, ensuring alignment with business goals.- Managed marketing initiatives to support both immediate and long-term business objectives, identifying areas for process, content, and lead generation improvements.- Prepared comprehensive marketing activity reports and performance metrics to assess program effectiveness.- Conducted market research, competitive analysis, and trend forecasting to inform campaign strategies and business decisions.- Assisted the marketing team in evaluating and refining the marketing plan by setting objectives, organizing promotional presentations, and maintaining marketing calendars.- Coordinated communication of campaign objectives, timelines, and deliverables with internal teams and tenants.- Organized and managed meetings, events, conferences, and trade shows, including logistics, scheduling, coordination of resources, and development of mailing lists.

- Assisted with the onboarding process for new members, including programming access keys, office maintenance, and parking arrangements.- Supported community initiatives aimed at fostering connections among members, including facilitating introductions, coordinating events, and managing email and print communications.- Developed and implemented a new system to streamline the explanation of operational and financial processes to both current and prospective staff.- Cultivated a collaborative environment for members by organizing events and facilitating personal introductions.- Managed procurement of supplies for the co-working space, ensured the cleanliness and maintenance of conference rooms and phone booths, and coordinated meeting schedules and tours.- Oversaw the planning and execution of a diverse range of events, ensuring a balanced mix of educational, member appreciation, cultural, and lead generation-focused activities.

- Maintained and ensured the accuracy of company databases, keeping all information current and up-to-date.- Led updates and improvements to the company website, including redesign efforts to maintain competitiveness within the industry.- Conducted competitive analysis to inform and enhance social media strategies and website design.- Developed and implemented tailored social media strategies for various local industries, driving engagement and brand presence.- Performed daily media monitoring and social listening to stay informed on client news, industry trends, and relevant legislation.

- Assisted with inventory preparation, execution, and follow-up to maintain stock levels and product availability.- Trained new cashiers and cross-trained associates to enhance team performance and efficiency.- Delivered excellent guest service in alignment with company standards, ensuring customer satisfaction and repeat business.- Contributed to achieving store sales and conversion goals, consistently exceeding individual targets.- Provided expert product knowledge and made tailored recommendations, enhancing customer experience and increasing sales.

- Delivered excellent guest service in alignment with company standards, ensuring customer satisfaction and repeat business.- Contributed to achieving store sales and conversion goals, consistently exceeding individual targets.- Provided expert product knowledge and made tailored recommendations, enhancing customer experience and increasing sales.- Promoted current store promotions, events, and services to customers, boosting engagement and sales.- Managed multiple customer interactions simultaneously, maintaining composure during peak periods.- Supported loss prevention efforts by maintaining awareness and providing exceptional service.- Processed sales, refunds, and exchanges accurately, ensuring proper pricing and discounts.- Executed visual merchandising, planogram resets, and promotional displays in accordance with company guidelines.- Maintained store cleanliness, including restrooms, sales floor, and backroom, ensuring a pleasant shopping environment.- Managed shipment receipts and completed operational tasks as directed by management.- Stayed informed about new and existing products to provide informed recommendations to customers.

-Monitored and analyzed social media trends to inform strategy and optimize engagement.-Demonstrated expertise in leveraging websites and social media platforms to foster community engagement through original content creation.-Developed and executed social media strategies aligned with business objectives, driving brand awareness and audience growth.-Assisted in the planning and coordination of the annual convention, overseeing logistics for 180 attendees and 40 exhibitors.

- Worked as part of a team to resolve guest concerns in a positive and helpful manner- Worked with the deposit and withdrawal of large funds- Quickly acquired skills to use new technology- Assisted fellow team members in other areas of the store

- Performed reception and clerical duties for students during the Fall semester- Worked directly with the Residential Services Manager position to ensure all aspects for each conference are ready to go in the hall, including but not limited to: encoding key cards, room checks, creating welcome signage, and ensuring any other program materials are ready for conference arrival. - Supported students during their time on campus including but not limited to: lockouts, questions about the CU Boulder Campus and surrounding areas, facility concerns, and general customer service.- Collaborated with the Conference Coordinators throughout the process to ensure information is collected and saved effectively. - Created and executed several events for the students living in the dorm- Communicated the status of tasks to other members of the team to ensure all tasks are completed in a timely manner. - Communicated questions or concerns in real-time and follow desk procedures.- Was detailed and accurate with collecting check-in and check-out information for accurate billing.- Was responsive to requests and was able to pick up and learn new processes and follow them. - Provided resources and information to students - Successfully interacted and effectively communicated with professional staff and guests.

- Performed reception and clerical duties for summer guests. - Worked directly with the Residential Services Manager position to ensure all aspects for each conference are ready to go in the hall, including but not limited to: encoding key cards, room checks, setting linens, creating welcome signage, and ensuring any other program materials are ready for conference arrival. - Supported conference guests during their time on campus including but not limited to: lockouts, questions about the CU Boulder Campus and surrounding areas, facility concerns, and general customer service.- Worked directly with the Residential Services Manager to close out each conference, including but not limited to collecting access cards, checking guests out of the system, and ensuring group signage is removed post-event.- Collaborated with the Conference Coordinators throughout the process to ensure information is collected and saved effectively. - Filled a variety of needs as dictated by each event.- Communicated the status of tasks to other members of the team to ensure all tasks are completed in a timely manner. - Communicated questions or concerns in real-time and follow desk procedures.- Was detailed and accurate with collecting check-in and check-out information for accurate billing.- Was responsive to requests and was able to pick up and learn new processes and follow them. - Provided resources and information to students, administrators, and guests. - Successfully interacted and effectively communicated with professional staff and guests.

-Conducted research on local events, venues, and relevant topics to support content development.-Contributed to the weekly newsletter by researching local events, compiling book reviews, and reaching out to businesses to feature their products and recipes.-Assisted in copy editing and proofreading newsletter content and articles to ensure clarity, accuracy, and consistency.-Enhanced readership and engagement by tailoring content to appeal to a broader range of demographics.

- Represented the university to new students and introduced them to Paris-Corresponded via email regularly to check-in-Liaised between new students and a variety of university services-Promoted events at AUP and in Paris

- Experience working with underrepresented communities- Community outreach liaison using Facebook, eBay and Twitter as a communication vehicle- Displayed a sound knowledge of online marketing and advertising techniques- Assisted with events to increase the organization’s community engagement by in-person and online promotion

Box Office Cashier:- Sold tickets to movies and special events, provided movie and event information, and enforced theatre admission policies- Was responsible for security of cash and tickets- Properly operated Point of Sale terminals and ticket printers- Followed MPA film rating guidelines when selling admission tickets- Answered the phone courteously and professionallyConcession Attendant:- Maintained the appearance of all equipment and serving counters- Served food in proper pre-determined portion sizes- Assured menu items are prepared in sufficient quantities to satisfy volumesUsher/Doorman:- Collected admission tickets, directed patrons to correct auditoriums, and helped maintained clean facilities such as lobbies, hallways and restrooms- Assisted patrons with questions or complaints