Savannah Miller, Aic Email & Phone Number

United States

Lancaster, Pa, Us

New York, New York, United States

Philadelphia, Pennsylvania, United States

Claim representative responsible for investigating Medical Only workers’ compensation claims that require special handling for a globally known clientResponsible for:- Ensuring ongoing adjudication within company standards and industry best-practices- Deep-dive investigating of claims with one or more reported client or medical professional concerns- Determining benefits due- Creating, maintaining and monitoring reserves - Communicating claim action/processing with claimant, client and appropriate medical contact - Ensuring claim files are properly documented and claims coding is correct- Supporting other claims representatives, examiners and leads with larger or more complex claims as necessary

Lancaster, Pennsylvania, United States

The primary responsibility of this position is to consistently execute the Company’s ecovery® Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds.Responsibilities include:- Managing all aspects of assigned non-complex workers' compensation claims, including verifying coverage, investigating, managing treatment, and identifying risk management and subrogation opportunities- Focus on executing company’s Return to Wellness philosophy- Regularly communicating with insureds about claim activity and policy coverage- Promptly establishing and maintaining accurate reserves- Work closely with strategic partners to obtain medical care for injured workers quickly and efficiently- Reviewing medical bills and to ensure appropriate treatment is being provided Member of the activity and social events committeeMember of the Young Professionals group

Lancaster, Pennsylvania Area

Primary responsibility of executing the company’s Return to Wellness philosophy and promoting better outcomes by working alongside management, Claims Representatives, Under Writers, insureds and injured workers - Successfully completed Associates in Claims (AIC) designation through The Institutes in July 2021- Initial point of contact for agents, insureds and injured workers who were reporting claim- Experience in handling multiple claims in several jurisdictions, including, but not limited to: Mid-Atlantic, Gulf South and the Mid-West, with state-specific knowledge of processes and procedures- Role in managing the coordination of state-specific forms and meeting state designated filing deadlines

Lancaster, Pennsylvania Area

- Responsible for: managing / composing inventory listings, customer service and relations including resolving issues & social media growth / content management - Focus on continuing industry-related education through the Gemological Institute of America as well as independent studies- Managing the coordination of fulfilling and shipping customer orders- Support management in meeting and exceeding monthly sales goals- Proven month over month increase in sales since taking on position- Web content writing and management with focus on search engine optimization and consistent branding- Experience in curating email marketing campaigns

Manheim, Pennsylvania

Focus on account management, customer relations and client development. - Responsible for the overall coordination of internal resources to fulfill customer purchase orders by working with engineering, planning, production and shipping departments- Work closely with customer and Application Engineering department on new projects- Follow up on leads, product development and inquiries- Monitor and forecast customer accounts- Investigate and resolve customer issues - Responsible for creating sales quotations and confirming sales orders

Lancaster, Pennsylvania

Develop relationships with individuals with an intellectual and/or developmental disability in their homes and communities to promote their emotional, physical and personal well-being.- Assisted clients to live a self-directed lives- Implemented strategies to meet client, staff and company goals- Built upon individual’s desires, needs and skill sets and created personalized plans of action to help meet goals- Advocated for client’s rights and inclusion within their local communities- Administering and recording all controlled medications- Accountable for petty cash and client funds

Lancaster, Pennsylvania

Responsible and accountable for management of company-wide procurement process, project management and property management.- Expanded and established mutually advantageous business partnerships with local, regional and national vendors- Researched, created and analyzed spend analysis and bid comparison reports- Worked on implementing and training colleagues on a new software programs that streamlined internal purchasing procedure

Lancaster, Pennsylvania

Provided comprehensive care and coordination of services for refugee clients while they settle in their new homes. Provided clients with Cultural Orientation instruction and taught English as a Second Language.- Negotiated and implemented partnership with local agencies to reduce company expenses and improve services provided to clients- Established business relationship with local mental health agency to streamline aid given to clients- Prepared client files using national, federal and international databases- Oversaw interns and volunteers

Philadelphia, Pennsylvania

Worked with clients to promote their brand, generate sales and build customer preference. - Worked with regional, national and globally known companies- Researched and identified target markets for products and planned promotional events within target areas- Suggested marketing, branding, and product improvements based on consumer feedback- Used social media to promote products and events- Merchandising and up-selling products and brand-related merchandise at events

Associate In Claims

Studied how to apply good-faith insurance practices, effective insurance-related communication skills and risk management. The AIC.

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Amnesty International Club Course work in Policy Analysis, International Law, Macroeconomics, Spanish and Public.

Associate Of Arts (A.A.), Social Sciences

Began taking college classes during senior year of high school. Focused studies on courses related to arts, humanities, social sciences.

Ajp / Gemology, Gemology

Education record