Savannah Vickery, Psm I Email & Phone Number

-Manage teams of analysts remediating US military health records-Collect, analyze, and report metrics on performance and progress to internal and external stakeholders-Investigate root cause of inconsistencies; develop and implement solutions-Develop plans for project completion based on multiple inputs. Balance resources and deadlines across the organization-Provide business intelligence insights on daily, weekly, monthly, quarterly, and ad hoc frequencies.-Track and support issues from inception to resolution-Develop and refine business requirements, user stories, and use cases to guide development of business intelligence visualizations-Point of contact for relationships with external customers, supervisors, and teams across the organization

Denver, Colorado

-Produced documentation that included user stories and user requirements, data source inventories, and presentation slide decks for audiences from business users to executives. -Liaison between clients and technical team - developed business strategy and synthesized findings at all levels of an organization.-Managed budgets and burn downs, completion of deliverables, and collaborated on future project improvements with other team members.-Led the transition to Microsoft Teams and managed multiple teams on the platform as a SME.

San Jose, California

-Designed, tracked, and reviewed individual and team goals focused on improving business metrics. -Facilitated standups, sprint planning, backlog grooming, and retrospectives.-Led a multi-stage Salesforce implementation and configuration for multiple practices.-Directed and supported SOPs for the successful delivery of services and internal work flow improvements. -Analyzed areas for process improvement, trained team members, and revised SOPs as necessary.

Santa Clara, Ca

-Manage a team of students to execute library functions including intake, sorting, and resource allocation.-Actively engage with a diverse set of community members and university affiliates.-Cultivate a welcoming, engaging, and informative experience for library patrons

Richmond, California

-Researched and created two year-long Science curricula emphasizing research and evidence based practices. -Managed and evaluated 130+ students through the process of 9+ separate research and collaborative projects.-Collaborated with parents, teachers, instructional coaches, and school admin for a successful school year.

Santa Clara, California

-Collected and analyzed multi-variable data via literature review using Excel and GIS mapping. -Presented findings in PowerPoint, poster sessions, and in a written Review article.

Santa Clara, Ca

-Translated relevant information from customer-facing to operations-facing sides of department.-Selected as personal liaison to the Disabilities Resources Office based on excellent and empathetic interpersonal communication. -Compiled feedback from staff and supervisors to improve training and recruitment processes.-Trained entire student staff on transition from paper to electronic records.

Certification, Urban Education And Leadership

Attended the Northern California satellite campus of LMU studying Urban Education with an emphasis on Secondary Science.

Bachelor’S Degree, Anthropology, Public Health Science, Cum Laude

Activities and Societies: Sigma Xi Research Fraternity. Lambda Alpha Anthropology Honor Society. Club Sports Council - Women's Team's.