Patrick Savard Email & Phone Number

Princeton, Nj, Us

Princeton, Nj, Us

Princeton, Nj, Us

An independent consultant providing program and account management solutions that help mid-to-large size companies maximize the value of their IT investments. .o Managed client engagements including: - Account manager for an IT service provider - Establishment of PMOs for several clients - Project Manager for client engagements including two IT assessments, two managed services RFPs, one client acquisition, one managed services transition and three consulting engagements.o Prepared proposals/SOWs and responses to RFPs

New York, Ny, Us

Established an enterprise IT governance group for the McGraw-Hill Financial entity (now S&P Global) which, upon the sale of the McGraw-Hill Education business, evolved as a pure-play information and analytics business for financial and commercial markets.Accomplishments• Provided leadership and influenced outcomes in an Information Technology Outsourcing (ITO) for all IT operations. Primary role (post-vendor selection) as Cross-Function Tower Lead, driving transition of over 20 operational processes and toolsets, as well as establishing a governance framework over the ITO.• Lead the development and successful completion of a broad technology and digital assessment of the Education business, identifying $391M of company-wide digital and technology spending, prior to sale. $10M of savings was identified through better demand and vendor management, increasing the value of the enterprise to potential buyers.• Implemented a centralized demand management portfolio for all IT projects to track pipeline and active projects, providing visibility to the businesses in order to collaborate more effectively on demand prioritization and clarify understanding of time to delivery. The initial portfolio included over 400 projects.

New York, Ny, Us

Led governance processes for the Infrastructure and Operations (I&O) organization. Specific accountabilities included: service management and process architecture, development and deployment; ownership for configuration, change and asset management processes; BMC Remedy ITSM suite support; defining/producing affiliated operational metrics and reporting; and, demand management.Accomplishments• Established Chief of Staff role for the I&O CIO and was a key advisor regarding strategy, organization, planning and budgeting, and executive communications. • Managed the Program Office for a major I&O organization redesign that facilitated work transition of 350 staff and deployment of 11 operational processes, resulting in $7M of direct savings. Overall value to the business over 3 years was successful management of +39% service consumption growth while keeping baseline costs flat. • Established a service and process management discipline leading the Service/Process Management organization as part of a consolidation initiative of I&O functions. Key accomplishments included establishment of service catalog, service level, measurements and service request management processes. • Developed over 50 service consumption and performance metrics that created transparency on business unit use of I&O services, providing guardrails for substantiation of cost growth and insight into managing consumption more effectively.• Initiated a Business Process Management (BPM) function within I&O that delivered significant process improvements, including a 50% improvement in IT onboarding and 38% improvement in data center provisioning cycle times.• Worked closely with Finance to deliver budget and cost reductions of over $160M within the I&O organization over the 5 years of a centralization initiative.

Bloomfield, Ct, Us

Led the project management office that administered processes and tools for the systems integration organization, reporting to Senior Vice President IIS. Accomplishments• Occupied Chief of Staff role, collaborating with senior business partners throughout the organization. Specific responsibilities included: providing for staffing needs; preparing monthly operating report; organizing plan submissions and other key communications.• Developed and implemented a project office function and organization from its inception. Recognized by senior management as a highly effective model, consolidated PMO enabled permanent staffing reductions of over 20% while reducing resource assignment time by half.• Established a work intake process and tool to record and manage over 2,200 infrastructure project and service requests. Expanded use of a tool and process to include over 700 operations and architecture design staff. Resultant measurements lead to improved resource planning for business projects.• Deployed a vendor management approach in support of a variable staffing model which enabled seamless deployment of project managers and engineers supplied by vendors.• Established a central repository containing infrastructure project profile and status information to improve the quality of project reviews.• As IIS liaison with McKinsey & Company’s cost optimization assessment, facilitated resource and cost data gathering and analysis to determine scope and benefits of potential for outsourcing. Participated in final vendor selection process.

Bloomfield, Ct, Us

Lead a program office for a major reengineering effort and service management implementation of CIGNA’s IT infrastructure organizations. This program was deemed a success as a result of the following accomplishments:• Developed and deployed 15 different processes including change & release management, testing, problem management, service level management, capacity management and software distribution built upon ITIL principles.• Implemented new tools for change & release management, software distribution and the Tivoli Framework Enterprise Management toolset• Developed and implemented an organization redesign to a new operating model based on a plan/build/run approach to end-to-end support of the IT infrastructure.• Reduced 10% of the workforce in effected organizations and produced annual savings of $20 million.

Master Of Business Administration (M.B.A.)

Bachelor’S Degree