Saverios Telios
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Saverios Telios Email & Phone Number

IT Systems Engineer at QUALCO
Location: Néa Smýrni, Attiki, Greece 8 work roles 1 school
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Current company
QUALCO
Role
IT Systems Engineer
Location
Néa Smýrni, Attiki, Greece
Company size
308 employees

Who is Saverios Telios? Overview

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Quick answer

Saverios Telios is listed as IT Systems Engineer at QUALCO, a company with 308 employees, based in Néa Smýrni, Attiki, Greece. AeroLeads shows a matched LinkedIn profile for Saverios Telios.

Saverios Telios previously worked as Infrastructure Operations Specialist at Our Kloud and Information Technology Service Desk Team Leader at Teleperformance. Saverios Telios holds Diploma, Video Games Design And Programming from Iek Akmh.

Company email context

Email format at QUALCO

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QUALCO

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Profile bio

About Saverios Telios

Dedicated and results-driven Infrastructure Operations Specialist with a strong background in ensuring optimal server performance and seamless network operations. Proficient in monitoring server resources, applying critical/security updates with minimal downtime, and troubleshooting backups. Skilled in after-hours incident response and adept at identifying and resolving issues promptly. Demonstrated expertise as an IT Service Desk Team Leader, excelling in team coordination, task delegation, and resource allocation. Proven track record in creating and managing reports related to vulnerabilities and productivity. Extensive experience in centralizing warehouses and establishing concrete processes as part of the Lean Journey. Proficient in setting up and maintaining various hardware, including desktops, laptops, and printers, while ensuring patch cable management. Played a crucial role in facilitating the Work@Home transition for approximately 9000 employees during the Covid-19 pandemic. Proficient in supporting various company departments with hardware/software issues, accounts, and active directory. Skilled in keeping all computers and systems updated and secure from potential vulnerabilities. Trained and mentored new support technicians, ensuring effective handling of first-level issues.

Listed skills include Troubleshooting, Technical Support, Computer Hardware Assembly, It Hardware Support, and 20 others.

Current workplace

Saverios Telios's current company

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QUALCO
Qualco
IT Systems Engineer
athens, attiki, greece
Website
qualco.eu
Employees
308
AeroLeads page
Company profile
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8 roles

Saverios Telios work experience

A career timeline built from the work history available for this profile.

It Systems Engineer

Current
Qualco
Nov 2023 - Present

Infrastructure Operations Specialist

Our Kloud

Greece

  • Monitor server resources and ensure proper operation
  • Monitor network resources and notify clients on issues
  • Schedule and apply critical/security updates on servers with minimum downtime
  • Monitor scheduled backups, identify and troubleshoot any issues
  • After hour incident response and troubleshooting
Jan 2022 - Aug 2023

Information Technology Service Desk Team Leader

Teleperformance
  • Responsible for the Moschato site technicians
  • Coordinate people delegate tasks and assign proper resources in order to achieve targers
  • Creating/handling reports regarding vulnerabilities and productivity
  • Assist in centralizing warehouses, setting up concrete processes & creating proper KPIs (Lean Journey)
Jan 2021 - Jan 2022

It Servive Desk Support Technician

Teleperformance Greece

Athens, Greece

  • Supporting various company departments on hardware/software, accounts, active directory, new computer setups
  • Responsible for keeping all computers and systems fully updated and clear of any security vulnerabilities
  • Keeping updated master images per department on regular basis
  • Handling any ad-hoc request by management and upper management regarding hardware, software, account or any IT related issues
  • Maintaining various and all hardware, including desktops, laptops, printers, patch cable management
  • Covid-19 pandemic: Help facilitate Work@Home transition for all employees (~9000 people)
Apr 2019 - Jan 2021

Hp Greek Commercial Qualification Team | Technical Support Representative

Infoassist Ae

Athens, Greece

  • (Reporting to Head of department; handling calls ±30/day)
  • Remotely identifying specific failing part/parts on computers, printers and peripherals, by utilizing fast and efficient troubleshooting methods
  • Supporting businesses via phone with technical issues on computers, printers and peripherals
  • Supporting national contract customers via phone on computers, printers and peripherals’ technical issues
May 2013 - Mar 2019

Hp Greek Consumer Qualification Team | Greek Experience Mentor Active Backup (Parallel Role)

Infoassist Ae

Athens, Greece

  • (Reporting to Head of department; handling calls ±40/day)
  • Assisted current Experience Mentor, handling daily tasks, as a backup mentor and on behalf of. Participated on EMEA region’s conference calls with Experience mentors, regarding process updates.
  • Promoted team’s smooth operation by coaching them in Processes and daily CRM usage
  • Contributed in agents’ performance improvement by monitoring resolved technical cases and suggesting upgrading tactics
  • Designed and updated internal (daily/weekly/monthly) reports and files, sent to HP EMEA HQs
Feb 2010 - Aug 2012

Hp Greek Consumer Qualification Team | Service Point Program Administrator (Parallel Role)

Infoassist Ae | Hp Greek Consumer Qualification Team

Athens, Greece

  • (Reported to Head of department; managed National Repair Centre network)
  • Provided solutions on inquiries and issues raised by the National Repair Centre network
  • Contributed in successfully transporting printers to/from users and repair centres, through communication with the HP Logistics Department (Brussels)
  • Facilitating access and ordering process for all new repair centres (on national level), through the creation of user accounts and the training of their employees on the HP platform
Feb 2010 - Aug 2012

Hp Greek Consumer Qualification Team | Technical Support Representative

Infoassist Ae | Hp Greek Consumer Qualification Team

Athens, Greece

  • Supported end users via email with technical issues on computers, printers and peripherals
  • Designed and maintained email templates used in daily technical issues and information queries
Mar 2008 - Jan 2010
Team & coworkers

Colleagues at QUALCO

Other employees you can reach at qualco.eu. View company contacts for 308 employees →

AT Antonis Theodorou Antonis Theodorou Colleague at QualcoDionysos, Attiki, Greece, Greece View → MM Michalis Maras Michalis Maras Colleague at QualcoGreece, Greece View → EM Eirini Matzakou Eirini Matzakou Colleague at QualcoLondon Area, United Kingdom, United Kingdom View → DK Dimitris Karetsos Dimitris Karetsos Colleague at QualcoPallíni, Attiki, Greece, Greece View → MA Maria Amvrosiadou Maria Amvrosiadou Colleague at QualcoGreece, Greece View → NM Nick Metaxas Nick Metaxas Colleague at QualcoAthens, Attiki, Greece, Greece View → KL Kyriakos Lakkas Kyriakos Lakkas Colleague at QualcoGreece, Greece View → DL Despina Liaskou Despina Liaskou Colleague at QualcoGreece, Greece View → KP Katerina Papagiannopoulou Katerina Papagiannopoulou Colleague at QualcoGreece, Greece View → KS Katerina Sakka Katerina Sakka Colleague at QualcoAthens, Attiki, Greece, Greece View →
1 education record

Saverios Telios education

  • Iek Akmh
    Iek Akmh
    Video Games Design And Programming
FAQ

Frequently asked questions about Saverios Telios

Quick answers generated from the profile data available on this page.

What company does Saverios Telios work for?

Saverios Telios works for QUALCO.

What is Saverios Telios's role at QUALCO?

Saverios Telios is listed as IT Systems Engineer at QUALCO.

Where is Saverios Telios based?

Saverios Telios is based in Néa Smýrni, Attiki, Greece while working with QUALCO.

What companies has Saverios Telios worked for?

Saverios Telios has worked for Qualco, Our Kloud, Teleperformance, Teleperformance Greece, and Infoassist Ae.

Who are Saverios Telios's colleagues at QUALCO?

Saverios Telios's colleagues at QUALCO include Antonis Theodorou, Michalis Maras, Eirini Matzakou, Dimitris Karetsos, and Maria Amvrosiadou.

How can I contact Saverios Telios?

You can use AeroLeads to view verified contact signals for Saverios Telios at QUALCO, including work email, phone, and LinkedIn data when available.

What schools did Saverios Telios attend?

Saverios Telios holds Diploma, Video Games Design And Programming from Iek Akmh.

What skills is Saverios Telios known for?

Saverios Telios is listed with skills including Troubleshooting, Technical Support, Computer Hardware Assembly, It Hardware Support, Software Troubleshooting, Customer Support, Computer Hardware, and Hardware Diagnostics.

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