- Develop a strategy for responding to partnership opportunities by staying current on technological trends that affect the provision of service, expectations of quality, and financial performance;- Monitor and rigorously analyze trends in the environment-local, regional and national markets; utilizing everything from Gartner Reports to Bloomberg to other data/statistical analysis tools;- Analyze existing and contemplated competition from both a business and strategic perspective and sharing judgment with company leadership;- Serve as a strategy coach and thought leader for the leadership team as it adopts new technology delivery models, product development, non-traditional service-lines, and new approaches to handling market opportunity and competition;- Provide strategic guidance on pricing, distribution, and implementation of projects and product development;- Coordinate and enforce principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

- Established professional relationships with key personnel at customer accounts;- Closely coordinated involvement of Selectiva’s resources in order to meet performance objectives and customer expectations;- Proactively assessed, clarified and validated customer needs on ongoing basis to ensure Win:Win situation for Selectiva and customers;- Worked closely with product development team to build products which will deliver customer expectations on time with high quality.