Savio Sequeira Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai

- Managed the MSME (Secured,Unsecured)., Micro-LAP & Affordable Home Loans product suite for 145 branches in rural & semi-urban areas of the country. - Responsible for minimising credit losses, maximising recoveries & ensuring collection efficiency within cost budgets-Responsible for early identification, escalation and mitigation of emerging credit risks.- Devise, drive & manage collection strategies to ensure operational delivery.

Mumbai, Maharashtra, India

Managed Credit Cards, LAP, LAPOD, SBL, BL & PL for West Zone.Directed delivery of delinquency & NPA budgetsInstrumental in setting up the current collection system in coordination with the tech team.Led the performance of team members to ensure efficiency in operations & meeting of individual& team targets.Managed Reward & recognition process for staff, ensuring high penetration in achieving incentives.Ensured process & compliance activities are prioritised for closure… Show more Managed Credit Cards, LAP, LAPOD, SBL, BL & PL for West Zone.Directed delivery of delinquency & NPA budgetsInstrumental in setting up the current collection system in coordination with the tech team.Led the performance of team members to ensure efficiency in operations & meeting of individual& team targets.Managed Reward & recognition process for staff, ensuring high penetration in achieving incentives.Ensured process & compliance activities are prioritised for closure. Monitored operationalparameters of agencies and their monthly performance, while ensuring high quality & costeffectiveoperations.Directed Legal activities as additional channel to augment recoveries through arbitration, Sec 138,dunning etc. Show less

Mumbai & Delhi

(erstwhile ABN Amro Bank NV)Responsible for Credit Cards, Mortgages for flows & recovery portfolio.Managed collection strategy in an independent role for West.Directed retail collection operations, performance & service delivery for West Zone.Doubled recoveries within a span of one year at RBS. Recorded the lowest delinquency in West during while spearheading the collection strategy role.

Ahmedabad & Chennai

Managed portfolio quality & delinquency control for Credit Cards (SBI Cards) - GujaratSpearheaded a turnaround in the Gujarat market in terms of 30+/90+ delinquencies; the best manageddelinquencies in the credit card industry in the region of Gujarat.Reduced the loss rates by achieving an all-time best GCL & Recovery figure.Instrumental in conceiving unique Collections setup for agencies based on Retainer concept running at the lowest cost of collections.Managed the… Show more Managed portfolio quality & delinquency control for Credit Cards (SBI Cards) - GujaratSpearheaded a turnaround in the Gujarat market in terms of 30+/90+ delinquencies; the best manageddelinquencies in the credit card industry in the region of Gujarat.Reduced the loss rates by achieving an all-time best GCL & Recovery figure.Instrumental in conceiving unique Collections setup for agencies based on Retainer concept running at the lowest cost of collections.Managed the contact centre in Chennai, managing calling and FR for the AP portfolio.Evolve calling strategies & plan capacity deployment for effective resource utilization & maximizecollectionManage dialler team to optimize dialler productivity while ensuring compliance and accurate execution of dialler campaign/strategies.Managed flows & recoveries field collections for South 2Led the Recoveries team for South zone through Tele-collections. Show less

Ahmedabad & North Gujarat Area

Moved from Anagram Finance Ltd as a part of merger where I was managing Sales of Consumer Durable & Two Wheeler loans.Managing Retail Asset Collections, portfolio quality & control delinquency for Ahmedabad & North Gujarat(Mehsana, Unjha, Visnagar)Products managed - Home Loan/PL/Four Wheeler/CD/Two Wheeler/Commercial Business.Resources managed - In-house collection team (3 FTE’s), tele-callers & Collection & Verification Agencies, Valuers, Stockyard & Lawyers.Training… Show more Moved from Anagram Finance Ltd as a part of merger where I was managing Sales of Consumer Durable & Two Wheeler loans.Managing Retail Asset Collections, portfolio quality & control delinquency for Ahmedabad & North Gujarat(Mehsana, Unjha, Visnagar)Products managed - Home Loan/PL/Four Wheeler/CD/Two Wheeler/Commercial Business.Resources managed - In-house collection team (3 FTE’s), tele-callers & Collection & Verification Agencies, Valuers, Stockyard & Lawyers.Training Vendors across Gujarat.Manage & control delinquency as mandated.Handle operations related to collections and agencies. Setup collection shops and provide training,develop Collection executives across portfolios.Manage Collection vendors - Collection Agencies/ Storage Yards/Field Verification Agencies /AdvocatesMonthly reporting & Feedback in terms of Repossession stock, Sale reports / MIS as required /Process changes.Liaise with the Sales & Risk Managers for sourcing feedback and updation of negative areas & profilesManage Fraud control activities of the region. Show less

Pgdm, Marketing

M.Sc., Chemistry