Savio Caixete Email & Phone Number

Vancouver, BC, Canada

• Maintain store profitability by reviewing and identifying P&L opportunities monthly
• Lead recruitment, hiring and onboarding. Coordinate new associate training amongst the functional leaders
• Conduct assessment conversations and create developmental plans for all assigned direct reports
• Track and analyze results through reporting, identifying trends and areas of opportunity. Use tools and resources to strategize, plan and pace business focuses and critical initiatives
• Promote cross-functional collaboration and partnership amongst leadership and team
• Lead announced and unannounced store visits with area, regional, and corporate guests

Vancouver, Canada

• Boosted email capture results by 68%: Implemented innovative strategies like associate accountability routines and role-play scenarios, leading to a significant increase in customer email capture.
• Expanded department penetration by 13%: Collaborated effectively with the visual merchandising team and fostered an active selling culture, driving increased sales penetration within the department.
• Nurtured future leaders: Successfully promoted 3 direct reports to leadership positions, demonstrating a commitment to talent development and fostering a strong pipeline of future leaders.
• Elevated team expertise: Retrained all furniture associates and developed them into Design Experts, resulting in a 32% increase in furniture sales.

Vancouver, British Columbia, Canada

• Planned, mapped, and executed impactful seasonal floor sets: Ensured optimal product placement based on sales data, maximizing customer accessibility and leading to strong sales performance for top-performing items.
• Executed monthly associate evaluations prioritizing customer experience and growth: Played a key role in employee development through regular feedback and coaching, focusing on enhancing customer experience expertise.
• Spearheaded a 13% increase in main department category penetration: Successfully trained associates on effective selling techniques and reinforced operational standards, leading to significant growth in department sales.
• Co-chaired the Health and Safety Committee: Demonstrated strong leadership by actively contributing to the team's safety culture. Reintroduced and ensured compliance with BC safety regulations. Led initiatives to.

Vancouver, Canada Area

• Maintained overall appearance and presentation of merchandising strategies through brand guide planning, mapping and execution
• Analyzed business reports weekly to create action plans to drive sales to underperforming products
• Partnered with Merchandise Flow team to create best in class environment to the customer
• Coached and educated associates to deliver and maintain brand’s presentation at all times
• Received and sorted shipment according to business strategies
• Executed store opening to closing procedures

Vancouver, Canada Area

• The only flagship store associate to have attained Platinum, Silver and Gold Status for individually netting more than $1,000,000 over a period of one calendar year in a $20,000,000 store
• Consistently met and/or exceed the company’s sales goals
• Ensured the Victoria’s Secret customer experience by providing exemplary customer service
• Organized store merchandise following the company’s precise visual merchandising standards
• Selected for a temporary position as Sales Supervisor for the 2016 holiday season
• Received weekly training designed for Associates being considered for future Leadership positions

Santo André - São Paulo

· Supervised a team of 8 associates in a $2,000.000 store· Met and/or exceeded store sales targets, ensuring the shop remained among the top 15 most profitable locations in the entire chain of 58 stores · Trained all new associates and supervised their individual performances for the first three months· Improved back of house flow by restructuring.

São Paulo Area, Brazil

• Created content and managed and evaluated performance of leading social media channels, including Facebook, Twitter, and Instagram
• Was responsible for all artwork and for the picture editing process – mostly made by Photoshop
• Organized timelines and tested posts at different times and in varying formats to ensure higher engagement
• Managed customer experiences through comments, private messages, and public posts
• Created and managed direct email campaigns from initial briefing through to launch and performance measurement

São Paulo E Região, Brasil

• Served customers using the company’s techniques
• Ordered and organized stock
• Assisted with visual merchandising for special promotions
• Daily customer monitoring
• Organized and maintained the store and stock to meet and exceed company standards

São Paulo E Região, Brasil

• Assisted in the creation of all the advertising campaigns and the artwork, as well as in the scheduling of timelines
• Created content and monitored performance of the company’s social media profiles, including Facebook and Twitter
• Implemented, coordinated and analyzed customer satisfaction surveys, which led to the creation of a retention and development/improvement external customer campaign
• Developed company’s presentations for new and existing products, monthly results and organized all corporate flowcharts

São Paulo E Região, Brasil

· Managed a workforce of 8 employees in a $2,000.000 store· Reduced employee turnover rates and created an effective and fun work environment· Reorganized the entire backroom, including merchandising relocations, fixtures, and processing routines· Hired and trained all core and seasonal associates· Created a training manual which later was implemented in.

São Paulo

- Era responsável pela aplicação das técnicas de Visual Merchandising.- Rotina e controle de caixa.- Auxiliava o gerente na administração da equipe de vendas e da loja.- Domínio em técnicas de vendas.

Certificate, Marketing Communications

Associate Certificate, Retail Management

Bacharel, Propaganda E Marketing