Raw Materials requirement —> Production requirement —> Sales Forecasting —-> External Purchase —-> Dispatch Planning —-> Warehouse Capacity Planning —-> Stock Replenishment—-> Reorder Model. Unbiased Distribution based on data points, uniform closing stocks across all warehouses, alerts 🚨 to logistics/production on timely basis of depleting inventories.Working on Implementation of Integrated Business Planning tool for the current business.

- Runs the lead Demand planner for the western region with a yearly turnover of $1440 million, ensuring that the right unconstrained demand gets ploughed into the Supply chain system for both short and medium term building proactive capability to delivery. Primary custodian of the S&OP process which ensures that surprises are minimized and organization’s plans are on track to ensure Annual Business Plan (ABP).- Drive Forecast Accuracy improvement in the organization through the concerned people, right analytics and required diagnostics to ensure best performance on this metric. Forecast Accuracy – by brand / depot and Sales Unit.- Leverage opportunities reduce risks on ABP delivery basis sales trends and external environment changes through complete view of market and internal organizational delivery capabilities. - Cross Functional research activities using data analytics with Regional teams, like Sales, Marketing, Finance & Distribution to balance demand and capabilities and ensure creation of alternate plans to protect ABP delivery.- Conduct monthly Demand Review Meeting(DRM) to ensure convergence of plans to deliver ABP for the organization

- Setting up & Building a robust process driven organization, the CRM Approach- Implementing ERP for all transactions/Communications, Payment Request, Accounting, Taxation, Weekly/Monthly Analysis of Sales/Trend/Forecast/Collections etc.- Complete customer communication, customer queries using Phone/Email/F2F- Liaising with Home Finance Companies for Customers Home Finance requirement and Project approvals- Co-ordinating with various departments like Projects, Legal, Taxation, Marketing & Sales to update the customer.

- Managing the marketing & developing new products under the 3G Small Screen Portfolio- Identifying, qualifying & pursuing business opportunities through market surveys and mapping as per the targeted plans - Bundling of various VAS offerings with specific handsets & Tablet bundling use of Wi-Fi Routers/HubsKey Highlights- Generated a system for competition mapping for GSM 3G Prepaid/Postpaid- Introduced to the market, Wi-Fi Hub under Prepaid Category

- All India distribution of SIM cards, Recharge cards and handsets across 22 telecom circles. - Demand forecasting for SIM card, handsets & recharge cards; forecasting is used for procurement.- All IT processes related to activation, SIM change and loading.- Monitoring daily sales performance and reporting growth areas to sales head for improvements.- Monitoring daily stock of all SKU stock across all 56 depots across India. - Setting up SOP (Standard Operating Procedures) & SLA (Service Level Agreement), setting and maintaining Inventory Levels / CTP (Critical to Process) targets Key Highlights- Saved Rs. 4 Cr on procurement cost in the FY09 -10- Six Sigma Green Belt Project: "On paper RCV inventory reduction"- Key link between the business & IT team for the SAP implementation

- Evaluating resolutions to improve the process performance; preparing & planning supplementary training needs on the technical issues- Weekly workforce planning, monitoring and forecasting based on the call flow/trends and planning for any contingencies- Ensuring continuous interaction with the customer to make sure that area of concern can be worked and improved service levelsKey Highlights- Automation of Reports to improve productivity of weekly & month end reports.- Certified Six Sigma Yellow Belt with a Project on "Reduction in chat interaction time".

- Operations Support for the Online hits data for the Call Center Operations.- Preparing Breakdown and maintenance schedules with minimum Downtime.- Designing of Banners/Advertisements for our portal.- Designed & Developed a new concept - E-Brochure for Marketing of Developer Projects.