Project Manager | Tech Manager
● Responsible for managing projects for the Verisium Debug product, a solution used by several Forbes 500 companies, across all phases (initiation, planning, execution, monitoring, and delivery) to ensure customer and key stakeholder satisfaction● Managing and leading a global team, setting goals (aligned with corporate OKRs), addressing technical issues, supporting complex problem resolution, and fostering professional development through PDIs, 1:1 meetings, feedback, and performance evaluations● Promoted collaboration among team members and implemented continuous improvements focused on the product, processes, quality, and productivity, resulting in a 20% increase in productivity in a challenging and inspiring environment● Prepared and presented project reports and monitored key metrics● Collaborated with other platform products to maximize expected results in integration, information reliability, and performanceKey Achievements:● Delivered key features on time and with expected quality, contributing to strategic goals such as doubling the number of licenses for top-tier clients and increasing customer satisfaction● Implemented many Scrum practices that improved transparency, communication, productivity, and delivery quality● Reviewed DevOps practices for CI and automated testing, promoted monitoring and logging practices, resulting in the identification and anticipation of development failures. Automated work stages using GitHub actions, reducing errors and increasing productivity through parallelism● Used metrics for decision-making, including dashboards in Grafana and reports in Compass (internal tool)
