A multifaceted professional with over 20 years of experience in a wide spectrum of industries that include IT, travel, tourism, print media, and business operations. Successfully managed multiple projects involving internal process implementation, product development, content management, business research, competitor analysis, and digital marketing. A strong communicator who has built long-term client relationships, managed resources in multiple projects, trained and empowered team members, and worked cross-functionally with other departments to meet company objectives. Projects- New Employee Onboarding Process- Content Management- Business Research- Competitor Analysis- Data Analysis and Reporting- Social Media AnalysisSkills- Client Relationship Management (US, India, Africa)- Internal Process Implementation- Team Collaboration- Team Management- New Employee Onboarding and Training- Microsoft Word, PowerPoint, and Excel- Google Docs, Spreadsheets and Slides- Strong verbal and written communication skills- Strong organizational and planning skills - Ability to perform under pressure and deliver on time- Ability to multi-task and prioritize work- Sharp eye for detail. Able to solve problems independently- A team player who can work collaboratively with team members at all levels- A leader who identifies individual strengths and channelizes these to achieve maximum productivity- Hands-on experience with CMS platforms (WordPress and Shopify)- Mentor and motivator