Quality Administrador
Current• Responsible for rectifying billing discrepancies, as well as accurately calculating the corresponding reimbursements to be applied on the appropriate customer accounts.• Responsible to prepare and send to manager a weekly reimbursement file requesting approval• Prepared weekly spreadsheet requesting reimbursement cheques via SAP• Responsible for mailing reimbursement cheques and reconciliation breakdown to customers• Responsible for returned mail handling• Responsible for the preparation and maintenance of the reimbursement master file• Handling credit exception• Responsible for perform audits of customer reimbursements• Prepared a monthly reimbursement report for finance• Provide detailed reimbursement reports with summaries to manager and supervisors• Responded timely to departmental inquiries • Responsible for review of internal control procedures