Anastasia Savitskaia Email & Phone Number

Portofino, Liguria, Italy

- fulfill the operations of the Food & Beverage outlets according to the Company policies, high standards and procedures;- monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the experience they receive during the service- act to enhance a flawless service and anticipate Guests’ needs;- establish and maintain good relationships with all Guests and handle requests and enquiries;- coordinate and monitor Commis de Rang.

Naturno, Trentino-Alto Adige, Italy

- preparation and serving of food;- assisting in all areas of the kitchen for breakfast, and dinner;- ensuring the kitchen areas are clean and tidy;- maintaining Health & Safety standards;- providing customer service to staff and customers.

Mandello Del Lario, Lombardy, Italy

- take orders from waiters or directly from customers;- preparing drinks, pouring wine and serving beers, whether draft or bottled;- serve snacks or food to customers;- use software systems for order management, where present;- accept payments and manage cash;- clean and organize the counter, wash glasses.

Malcesine, Veneto, Italy

- responsible for cleaning and sanitation of guest rooms and public spaces;- ensure that a hotel is kept organised, clean and tidy;- keep up to date on laundry, ironing and wardrobe management.

Krasnodar, Russia

- provide premium support to consult customers;- document all necessary facts and communications in CRM tool;- accurately execute campaigns to drive compliance rates in a timely manner;- learn and communicate the club's processes, reports to the Manager;- proactive work to identify and resolve customer issues;- proactive/reactive customer outreach to drive changes with our customer community to help further reduce number of complaints; couching the stuff of a company.

Krasnodar, Russia

- coordination of the reception desk according to the club's standarts;- monitoring of administrators' compliance with all the standarts in terms of interacting with clients, documents and other staff;- recruitment and stuff training;- development and implementation of new service standarts;- annual appraisal of the stuff;- customer service;- organization of corporate events in accordance with the schedule;- formation of the content plan for the club's social… Show more - coordination of the reception desk according to the club's standarts;- monitoring of administrators' compliance with all the standarts in terms of interacting with clients, documents and other staff;- recruitment and stuff training;- development and implementation of new service standarts;- annual appraisal of the stuff;- customer service;- organization of corporate events in accordance with the schedule;- formation of the content plan for the club's social networks;- monitoring of the implementation of the top manager's directions;- control of the financial and box-office operations. Show less

Krasnodar, Russia

- greet and guide customers to proceed into the sales process;- enhance the sales process by demonstrating the club to the potential clients;- assist customers in the completion of their sales applications;- assist management to increase sales;- make reports on any problems to management;- build strong relationships with clients;- perform high-quality, professional, and knowledgeable presentation and demonstration of the brand.

Krasnodar, Russia

- responsible for all administrative/reception need including managing calls, calendar scheduling, income reporting, documentation, mail services, etc.;- train, assign and supervise the team of receptionists;- resolve most of the questions and problems;- greeting clients and visitors;- conduct guest registration through club's software;- routing contact with internal and external customers required to obtain, clarify or provide facts and information.

Master'S Degree, Economics And Communication For Management And Innovation

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, Excellent (With Honors)