Savannah Pearson Email & Phone Number

Spruce Pine, North Carolina, United States

- Analyzing chemical samples of high purity quartz, feldspar, and silica products- utilizing laser diffraction particle size analyzer, ICP-OES, bulk density, spent acid testing, water sampling, and ICP-MS for quality control and product testing- Recording the findings of analyses- Inserting data gathered from tests into reports or ongoing records- Organizing and storing samples in accordance with all safety and other requirements to ensure the safety of personnel and integrity of the sample-Cleaning and maintaining lab equipment, including recalibration and troubleshooting - Maintaining equipment records and daily work logs- Ensure laboratory KPIs are met such as sample turnaround time for production

Kingsport, Tennessee, United States

Inbound customer service agent contracted for a major telecommunications company and video programming distributor. Experience with mobility sales, customer loyalty, customer service, billing, retention, and technical support for devices and suscriptions offered by client for mobility and television services.Ensured contact center KPIs were met such as but not limited to DP100, AHT, 7DR, aux %, and transfer rates plus positive customer satisfaction surveys

Johnson City, Tennessee, United States

- Verifying and examining clinical trial biospecimens- Cataloging and labeling specimens- Checking for contamination and properly storing samples- placing laboratory requisition testing orders and data entry- using LIMS such as OrderReach and TrialReach

Harrisburg, Pennsylvania Area

Las Vegas, Nevada Area

Sydney, Australia

Manhattan, New York, United States

- Created blog posts as educational materials for patients and the general public• Conveyed primary research in a medical specialty to the public• Focused on topics within neurology and mental health• Demonstrated strong writing and organizational skills

Freehold, New Jersey, United States

• Ensuring students are seat belted/harnessed for safe transport; Securing wheelchair-bound students• Assist students from home to bus and bus to school• Prevent students from creating disorder on the bus and threatening the safety of other passengers