Savreet Kaur Email & Phone Number

Oadby, Gb

Demonstrating a passion for literature and commitment to exceptional customer service. Actively engaging with customers to understand their preferences and tailor book recommendations.Developing an understanding of key new publishing, debut authors, prize winners and zeitgeist titles to further knowledge and have meaningful interactions with customers. Co-managing and curating content for the store’s Instagram account, engaging with a community of book enthusiasts and boosting the store's online presence.Managing inventory, ensuring accurate stock levels, and distributing stock in store. Maintaining a well-organised and visually appealing store layout by demonstrating meticulous attention to detail.

Leicester, England, United Kingdom

Performed various roles such as taking orders, crafting and serving drinks to the highest quality, answering customer’s queries and being able to adapt to their needs. Carried out important supervisor duties such as managing inventory whilst assisting co-workers with any difficulties or queries, to provide continuous efficient service.Adopted an individualised approach when training new baristas on the ordering process and beverage routines, to best support them and further their growth.Nurtured relationships with regular goers and remembered their detailed orders. Maintained a tactful and diplomatic manner when faced with difficult customers, while remaining calm and firm to diffuse tense situations.

Leicester, England, United Kingdom

Created innovative ways to advertise LSEC, a social enterprise which rents out workspaces and donates the proceeds to charity.Edited and monitored information for the Leicester Social Enterprise Network website.Wrote and published blog posts on relevant business topics.Produced successful community grant applications on behalf of LSEC’s associated charity Shelter Housing Aid Research Project (SHARP).Managed the marketing of LSEC via Mailchimp, through making content to keep subscribers engaged in company activities. Utilised the platform to advertise for social enterprise events with successful turnouts, resulting in lively discussions and networking amongst local entrepreneurs.

City Of London, England, United Kingdom

Worked within the Legal and Compliance function to learn about the key areas of Conduct Risk and the importance of conducting holistic due diligence to ensure products are customer centric.

Bachelor Of Arts - Ba, Criminology, First Hons

Bachelor Of Arts - Ba, Criminology, First Class Sons