Savrina Karimi Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Burnaby, British Columbia, Canada

I work in collaboration with AMSSA’s communications, operations and program teams to advance AMSSA’s efforts including researching, curating and creating social media content, updating AMSSA’s websites, implementing and developing communications templates, bulletins, newsletters, and supporting the launch of program deliverables.

Burnaby, British Columbia, Canada

I assisted with the coordination and implementation of sector support projects that enhance the capacity of the settlement sector to effectively deliver provincially funded BC Settlement and Integration Services (BCSIS) at the Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA).

Vancouver, British Columbia, Canada

- Initiated a brand new, systematic archival and organizational systems for the company- Skillfully train and manage the Customer Service Representative Team on respective duties and responsibilities- Communicate policy and administrative changes through weekly Teams posts- Consult management team in weekly inter-departmental meetings designed to discuss future plans, areas of improvement, policy changes and team-building initiatives.- Rapidly adjusted to the stream of constantly changing health and safety policies due to the Covid-19 pandemic- Successfully meeting the demand of clients in a friendly, efficient and timely manner- Professionally handle customer disputes and conflicts with joint resolutions for all parties involved- Gained a broader knowledge and understanding of the corporate fitness industry- Became adept at navigating payroll software, scheduling, cash reconcilliation and operational skills

Vancouver, British Columbia, Canada

As a marketing assistant I stayed informed about the fitness industry trends and the conducted research on the competitive landscape. In this role I was building relationships across the departments, and support all marketing strategies and campaigns. I assisted in the development and implementation of the company’s brand strategy by overseeing the monthly and weekly marketing cadence across in-club and digital channels while helping strategize and implement, branding, social media, and adverting plans.- Conducted a competitive research analysis and learned about fitness industry relations and investigations- Created marketing and social media content (ie. taking photos and videos of Staff, members and trainers for Instagram posts and stories, social media calendars, holiday posts, retail launch strategies, item description indexes, internal & external pricing lists, blog posts and promotional emails) through weekly assignments. - Assisting in organizing Gold's Gives Donations initiative and Movember Challenge- Reaching out to local partners for 15th-anniversary party and holiday event planning

Vancouver, British Columbia, Canada

- Performed a variety of administrative duties, ie. answering phones, taking and delivering messages, making copies, scanning member documents, and booking orientations and appointments - Greeted visitors, checked them in and out, answered all questions and inquiries- Maintained front desk filing systems, space and equipment- Handled correspondence and incoming and outgoing emails- Collected payments and all financial transactions and receipts- Kept work logs for club membership statistics, guests, cash transactions, and parking decals

Vancouver, British Columbia, Canada

- Revamping group discussion sessions by creating a unique lesson plan to engage studentsamidst the challenges of online learning and facilitate meaningful conversations beyond course content- Punctually grading assignments and examinations for 50-80 students by given deadlines - Carrying out email correspondence with professors, colleagues and students- Holding weekly office hours with students to check-in and provide assistance and additional elaboration on concepts where needed- Spearheaded technological and remote use of programs including, but not limited to, Zoom, Collaborate Ultra and Speedgrader

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Worked with team on both opening and closing duties- Handled cash and card payment methods - Gained a broader knowledge and understanding of food health and safety procedures- Maintained a clean and sanitary work environment during the beginning of the pandemic making sure to handle customer requests and concerns with ease and patience

- Worked in a variety of different positions, which included translating for the Foreign Purchasing Department, administrative tasks, and working alongside the HR Department- Obtained a substantial amount of comprehension in regards to the automotive industry