Savvas Eftychidis Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

• Effectively manage and lead a dynamic sales team across EMEA markets, responsible for both new business development and customer success within the Hotel Solutions.
• Successfully expanding the business by acquiring new clients and increasing revenue generation by 30% YoY with an average of 124% vs quota
• Cultivate partnerships with prestigious high-profile hotel groups, establishing TripAdvisor as a trusted partner in their sales and marketing efforts. Achieved 18% higher conversion rate in groups YoY
• Lead the Customer Success team to implement retention strategies resulting in 11% renewal uplift
• Analyze and forecast pipeline creation and progression, utilizing data-driven insights to refine sales strategies. Elevate deal closure rates by coaching sales representatives and actively participating in sales calls.

Barcelona, Catalonia, Spain

• Responsible for a Cluster of 76 Customer Success Agents for DACH, FR andIL with 8 direct reports (6 Sales Managers and 2 QA analysts)
• Developing and implementing standards for productivity, processes andquality of service
• Conducting data analysis and forecasts to ensure prompt and successfulaction plans roll out at market and area level
• Hiring, training and developing Team Managers using coaching framework tosupport them throughout their managerial journey
• Presenting weekly/quarterly productivity and pipeline management reportsto Teleperformance directors and Google stakeholders
• Executed successfully an expansion from 41 to 80 agents and consolidatedperformance of Revenue and Productivity KPIs from 86% to 110% in 2quarters

Barcelona Area, Spain

• Responsible for hiring, coaching and developing a Business Development team(12 reps across 9 EMEA Markets, UKI, Nordics, DACH and Southern Europe) for Google’s Workspace and Cloud Platformsolutions
• Handling relationships between internal and external stakeholders andensuring effective communication between the BDR team, Marketing andTerritory Sales to increase volume of Qualified Opportunities
• Setting targets, outreach Cadence and the required strategy to increase theROI for Google
• Leveraging data to prepare and deliver sales reports for senior management(Salesforce, Data Studio)
• Increased cross selling and achieved performance of over 110% for 6consecutive quarters, leading to a 250% expansion of headcount.

Barcelona Area, Spain

-Managing and optimising Google Ads campaigns for key portfolio clients.-Managing a portfolio of over 140 clients of various industries and sizes. -Communicating on a daily basis with key agency stakeholders and providing consultative advice on business development and customer acquisition-Performing Quarterly Business Reviews and Strategic planning with.

Greece

-Perform phone in-depth interviews using CATI (Computer Assisted Telephone Interviewing)-Perform interviews using Structured Questionnaires method for various political issues such as the 2015 Greek parliamentary elections- Undertake a wide range of administrative tasks such as the preparation of minutes or small reports for the senior executives

Master'S Degree, Political Analysis

International And European Studies, International And European Politics, 7/10

Direction of International, European Studies and Diplomacy. Followed a variety of classes in International Relations, International Law.

Bachelor'S Degree, Political Science And Government

For one semester through the Erasmus Program. Followed classes in different departments in order to understand the Polish politics.