Stephen Whitney Email & Phone Number

Cupertino, Ca, Us

Caring for a family member

Santa Clara, Ca, Us

Pure Storage is the leading provider of high capacity, high performance flash memory-based storage systems. FlashArray is their Storage Area Network system (up to 9 petabytes).• Led multiple FlashArray teams and projects• Created team branding/culture: Brought new and existing teams including teams in Vancouver, B.C. and Prague into a new “VIFA” org to create/extend FlashArray tools and features that let Pure customers work effectively with VMware (Pure’s largest partner) and experience Pure’s ease of use there• Improved quality of the “Virtual Volumes / vVols” feature from a well-known problem in the field to a solid feature it was safe to sell; after solidifying quality and metrics, worked on scalability and features • Led creation of a positive team culture that values diversity/contribution of all team members (DEI), and achieved success through mutual support and shared product ownership • Managed two web services one using Angular on an OVA, one using XML and REST running on FlashArray• Improved log analysis tooling and business intelligence dashboards to provide information needed for decision-making; some new dashboards could be used interactively to root cause customer issues• Built close partnerships with other teams (customer support leadership, QA teams, solutions team)• Built a strong relationship with VMware’s engineering teams; worked with our product manager to create new communication channels; earned increasing trust over time leading to responsiveness and consistent access to new feature partnerships

Sunnyvale, Ca, Us

• Built a development team from the ground up - defined processes; recruited and hired software engineers, knowledge engineers, software development manager, quality assurance engineer – 15 people• Owned Alexa’s answer rate and quality for questions in “reference” categories: spelling/definitions/words, calculations and conversions, history, sciences, animals, health• Hit “Query Success Rate” performance goals through development projects - including services integrated with Alexa, web-based tools to identify and fix problems, extending understanding and answeringcapabilities of existing knowledge engines, ontology, knowledge transformation/ingestion projects (ETL)• Hired and managed knowledge engineers in France and Italy to launch Alexa Information • Built a positive team culture that encourages team ownership of goals, team deliverables, and processes and focuses on continuous improvement

Sunnyvale, Ca, Us

• Led process to create an SDK/tool strategy for Fire TV streaming media devices: deprecated ineffective components, defined new tools and APIs aligned with developer and product needs – key deliverables: o Partner-managed rows: displays partner content on Fire TV home page - compatible with Android APIs, piloted with Netflix and HBO; addressed most frequent Fire TV customer complaint (“Fire TV only shows me Amazon content”) o System X-Ray: overlays key system metrics on the screen while apps run, helps developers understand app performance issues - also used extensively internally) o Network Advisor: Built on System X-Ray components to help Fire TV Stick customers diagnose network problems connectivity issues – addressed largest Fire TV customer support issue o Fire App Builder: https://github.com/amzn/fire-app-builder - a “starter kit” for developing media apps for Fire TV with support for analytics, authentication/authorization, pluggable media players, customizable browse UX, simplified theming; enabled key apps for Fire TV international launch; Open Sourced it o Alexa Skills Kit Video Player: Repurposed the media player from Fire App Builder to support security camera video, movie trailers, and Alexa Skills Kit video playback on Echo and Fire devices o Single Sign-on: Led engineering for Fire TV Single Sign-on feature allowing customers to provide TV provider logins once for multiple applications (worked with Adobe and TV app developers) – reduced Fire TV customer friction and enabled marketing to “cord cutters”• Represented the “Voice of the Developer” at product strategy and launch readiness meetings• Managed three teams totaling 17 (two with managers) – including software engineers, QA engineers, product manager, “dotted line” technical program manager and technical writer

Sunnyvale, Ca, Us

Member of Fire TV teamWorked on YouTube app, Fire TV Android up-level, 10-foot UI strategy for developers

• Developed 10 Mobile Apps (9 Android, 1 iOS) downloaded and/or bought hundreds of thousands of times – all had greater than 4-star average ratings• 2 unreleased multi-platform, educational apps built with the Unity game engine• Apps approved or shipping on Google Play, Amazon Appstore, Apple App Store, NOOK Apps, Samsung Apps, BlackBerry World• Phone, tablet, TV user interface design and implementation• Key skills: writing solid code, identifying customer needs, responding to customer feedback/bug reports/concerns, updating and improving existing code/design, user interface design, 10-foot TV interface design, usability testing, release testing, quickly moving between roles

Equipped, supported, and provided leadership for heads of Evangelism, Outreach, Small Group Ministry, Spiritual Growth, Prayer, and Specialized Ministries.Supervised the Outreach CoordinatorPeriodically preached at both worship services (combined attendance from 600 to 800).Regularly participated in worship leadership.Led staff chapel approximately once/monthPerformed memorials, met with church members, provided pastoral care, taught, supported healing ministry, motivated leaders, planned special services, etc.

Us

Spiritual leader for the church and also effectively their executive officer. Directly managed a staff of about 8 but also empowered, equipped and guided dozens of volunteer leaders overseeing dozens of ministries. Brought the church into the 21st century using current technology and social networking to reach out. Learned that managing volunteers requires greater motivational skills than managing employees - improved my motivational and coaching skills.Spoke 3x weekly to between 200-300 people - built skills in public speaking, presentation, and improvisation; created a weekly podcast.Helped the church maintain vision, focus, and energy.In my 8 years, the church grew to almost 5 times the size it was on my arrival, developed a core of young families, reached young adults, developed ministries to transform its community, and achieved a significant racial-ethnic and socio-economic diversity

Waterloo, On, Ca

• Managed the report server software product team/project - 10 engineers• Focused on improving reliability, performance, serviceability to resolve customer issues• Worked directly with key customers before and after sale• Recruited and hired team members, resolved conflicts and employee performance issues

Milpitas, Ca, Us

• Oversaw platform-dependent system software for Origin 2000 (1 – 256 processor, 64-bit distributed shared memory machine) and Challenge server (1-32 processor symmetric multiprocessor) product lines• Coordinated and participated in RAS (Reliability, Availability, Serviceability) design for existing and future server systems• Oversaw large system software release (Irix 6.4, SGI’s Unix variant); software side of first customer shipment of the Origin 2000 system; coordinated with manufacturing, customer support, field service, technical writers• Presented the Origin system to customers, marketing, customer support, internal engineering, IEEE COMPCON conference (1997)• Participated in design of a distributed operating system layer (later canceled except for the cXFS file system)

Milpitas, Ca, Us

• Wrote and simulated system-dependent code for Origin/Onyx 2 systems• Worked with hardware team to bring up the system (debugged hardware and software)• Designed and implemented the error-handling strategy and a field fault diagnosis system• Acted as customer support liaison, tracked down and resolved customer-reported software issues• Ported Irix BSD networking protocol stack and key drivers to 64 bits• Wrote, modified, fixed bugs in lots of user-mode and system-mode code and device drivers• Participated in the design of many system software features• Developed Irix operating system software features including multiprocessing platform-dependent software, device drivers, firmware, other operating system areas, system simulation before hardware arrived• Brought up two systems, acting as project lead on one (including developing low-level software and firmware for the new systems)• Created a multiprocessor "nano kernel" environment for testing software and verifying system hardware in simulation.• Programmed in C, C++, MIPS RISC Assembly Language (32- and 64-bit), Perl

M.S., Computer Science

B.S., Electrical Engineering

M.Div., Theology

Education record

Bachelor Of Science - Bs, Electrical Engineering - Computer Systems