Nikhil Saxena Email and Phone Number
Nikhil Saxena work email
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Nikhil Saxena personal email
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Growth-oriented, analytical, customer obsessed, account management professional with 10+ years of experience in the software industry. I am an Engineer turned MBA professional who is obsessed with growth & challenges. Easily bored by comfort zones, I am always looking to learn/ do something new. My post-MBA experience has largely revolved around sales & account management, with experiences ranging from SMB to Large Enterprises, from Inside to Field sales, covering a wide gamut of industries. Being a people's person helps me build relationships very easily. Being a value-oriented professional combined with industry knowledge, has helped me become a trusted advisor for my clients. I believe in owning things. Reach out if you would like to learn about account management, value selling, stakeholder management, digital transformation, multi-threading & customer success.
- Website:
- dukelong.com
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Principal Customer Success ManagerLinkedin Mar 2023 - PresentSunnyvale, Ca, UsActing as a catalyst of value creation for LinkedIn's Large Enterprise clients using LinkedIn Talent Solutions
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Senior Success ManagerSprinklr Apr 2019 - Mar 2023New York, Ny, Us• Managing a portfolio of Large Enterprise clients, spanning across industries such as technology, e-commerce, automotive, telecom, banking & FMCG• Account planning, value consulting, multi-threading & creating client champions.• Mentoring & coaching Account Managers• Conduct regular Executive Business Reviews (EBRs) to review progress, value realized & align on new initiatives• Partner with Sprinklr Marketing team & my clients to co-create case studies, customer stories & conduct webinars• Program manage initiatives by managing multiple teams -
Team Manager Customer SuccessAdobe Dec 2017 - Apr 2019San Jose, Ca, Us -
Customer Success ManagerAdobe Nov 2015 - Dec 2017San Jose, Ca, UsRetention, Up-selling, Cross-selling and SPOC for SMBs - North American geography
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Experiencecloud Associate - Direct SalesVirtuos Solutions Jul 2014 - Nov 2015Gurgaon, Haryana, In -
Summer InternGlaxosmithkline Consumer Healthcare Apr 2013 - Jun 2013Brentford, Middlesex, GbMarketing Intern at GSK Consumer Healthcare Limited, GurgaonProject on "Driving Sales Volume Growth for Junior Horlicks in North India" - To determine the factors responsible for declining sales volume of Junior Horlicks in northern region, discover cost-effective opportunities to influence customer buying behaviour and devise initiatives to exploit those opportunities and address the issue of declining sales in North. -
Test EngineerInfosys Jan 2010 - Jun 2012Bangalore, Karnataka, InInfosys Limited is an Indian multinational provider of business consulting, technology, engineering and outsourcing services company.• Recipient of the “FSI Insta Award” at Infosys for outstanding performance in the 3rd Quarter of the fiscal year 2011-12• Extensive experience in MS-Office programs like Word, PowerPoint, Excel and Project • Topped the training program in Java stream (8th February 2010 batch)• Hands-On exposure to C and SQL• Constantly delivered an above average productivity of 7-8 test cases per day (Standard being 4-5 test cases per day)Automation Testing• Hands on experience on tools like Quick Test Professional (QTP), HP Quality Center• 1+ year experience on Test Case automation and debugging using VB Scripting• Project Automation Feasibility Analysis• Organizing and driving defect and project status review sessions with US-based clientsManual Testing• Static Testing of Client Requirements, Creation of Test Scenarios and Test cases• Defect Tracking and Reporting
Nikhil Saxena Skills
Nikhil Saxena Education Details
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Institute Of Management Technology, GhaziabadMarketing -
Iec College Of Engineering And TechnologyElectronics And Comunication
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Deep Memorial Public SchoolMaths)
Frequently Asked Questions about Nikhil Saxena
What company does Nikhil Saxena work for?
Nikhil Saxena works for Linkedin
What is Nikhil Saxena's role at the current company?
Nikhil Saxena's current role is All things Customer Success | LinkedIn | Sprinklr | Adobe | IMT-G.
What is Nikhil Saxena's email address?
Nikhil Saxena's email address is ni****@****ail.com
What schools did Nikhil Saxena attend?
Nikhil Saxena attended Institute Of Management Technology, Ghaziabad, Iec College Of Engineering And Technology, Deep Memorial Public School.
What are some of Nikhil Saxena's interests?
Nikhil Saxena has interest in Children, Business Development, Market Research, Gaming, Civil Rights And Social Action, Education, Dance, Cricket, Environment, Poverty Alleviation.
What skills is Nikhil Saxena known for?
Nikhil Saxena has skills like Test Automation, Testing, Crm, Market Research, Sql, Business Development, Quality Center, Microsoft Excel, Pl/sql, Defect Tracking, Qtp, Lead Generation.
Who are Nikhil Saxena's colleagues?
Nikhil Saxena's colleagues are Shengyu (Charles) Wang, Ashley Hansen, Adam Froimovitch, Anjulika Saini, Ling Quan, Hannah Mcinnes, Jordan Yee.
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