Surender S work email
- Valid
Surender S personal email
I am an Associate Director - Product Management at yellow.ai, one of the foremost conversational AI platforms. I have been with yellow.ai for over 6 years, joining as the 6th employee and witnessing the company's growth from less than 10 to 1100+ customers globally, across regions. My expertise encompasses designing, developing, and deploying AI solutions that truly make a difference - spanning across Customer Experience, Customer Support, Employee Experience, and Marketing Automation. I have ideated, developed, and scaled Engage, a Conversational Marketing Automation Platform, from scratch to 12+ Mn ARR. I have also led the integration efforts for yellow.ai, including 3rd party integrations and communication channel integration, developing a highly scalable framework for integrating our No-code builder to any 3rd party platforms within hours. Additionally, I have launched and scaled Canary, a Conversational CX product-line, for 300+ enterprise customers, including Adidas, Puma, Pepsi, Xiaomi, etc. I am passionate about creating AI solutions that solve real-world problems and deliver value to customers. I enjoy working with a talented and diverse team of engineers, designers, marketers, and salespeople, and I strive to learn, grow, and innovate in the fast-paced and dynamic conversational AI industry.
-
BuilderHawky.Ai Sep 2024 - PresentBengaluru, Karnataka, India -
Director Of Product ManagementYellow.Ai Jan 2024 - PresentAbu Dhabi, Abu Dhabi Emirate, United Arab EmiratesFull-stack Customer Support Platform:In-lieu of organisation's refined focus towards Customer support automation, I am leading the Customer support desk(Copilot), A full-stack agent productivity suite and KnowledgeBase based Query automation product. I oversee the product lifecycle, from ideation to launch, emphasizing agility and market responsiveness. -
Associate Director - Product ManagementYellow.Ai Jan 2021 - Mar 2024Abu Dhabi, United Arab EmiratesProduct Owner - EMEA and IndiaEngage:Ideated, developed and scaled Conversational Marketing Automation Platform(Engage), from scratch to 12+ Mn ARR. Responsible for product positioning, roadmap direction and region wise expansion of the product strategy.Channels & Integrations:Led integrations efforts for Yellow.ai, including 3rd party integrations and communication channel integration. Developed a highly scalable framework(Generic Integration Framework) for integrating our No-code builder to any 3rd party platforms within hours. This enabled building over 100+ integrations over 6 months. -
Product Manager - Canary(Conversational Cx)Yellow Messenger Nov 2019 - Jan 2021Bengaluru, KarnatakaIdeated, developed and launched Canary - Conversational CX product-line and scaled it for 300+ enterprise customers, including Adidas, Puma, Pepsi, Xiaomi, etc. -
Technical ManagerYellow Messenger Jul 2019 - Nov 2019Bengaluru, Karnataka, India -
Technical LeadYellow Messenger Aug 2018 - Jul 2019Bengaluru Area, India• Responsible for the Architecting and leading the development of most successful coversational apps in India• Lead number of short-term and long-term projects• Created and lead Engineering teams consisting of highly skilled and profiled engineers. -
Full Stack DeveloperYellow Messenger Nov 2017 - Jul 2018Bengaluru Area, India• Developed various components full-stack on Yellow Messenger's Conversational AI platform,• Involved in complete lifecycle in Chatbots development, starting from requirements gathering to go-live and supporting the Chatbot, for leading NBFCs, BFSI clients. -
Full Stack EngineerVisual Bi Solutions Jun 2016 - Nov 2017ChennaiGENERIC BI REPORT VIEWER: (Now BI Hub - https://bihub.com/)• An application which enables users to view all their BI reports from various BI platforms in a single Portal, without having them to sign in into various platforms. • End to end working experience from Requirements gathering, POC, wireframing, prototyping, developing and packaging in both Front end and Back end. • Followed Agile model.• Reduced Text search retrieval time by 80% by implementing ElasticsearchBRAND ANAYTICS PLATFORM:• A platform that would drive customer engagement across multiple channels with consistent brand positioning and management. • Automated Flow Testing using Selenium for Python• Helped develop a Scalable Sentiment Parser using Python, Selenium and AWS -
Ui Development InternSynamen Thinklabs Pvt Ltd May 2015 - Jun 2015Chennai Area, India
Surender S Skills
Surender S Education Details
-
National Engineering College, KovillpattiCgpa 8 -
SjssjsSchooling
Frequently Asked Questions about Surender S
What company does Surender S work for?
Surender S works for Hawky.ai
What is Surender S's role at the current company?
Surender S's current role is Product Leader | GenAI SaaS | MarTech.
What is Surender S's email address?
Surender S's email address is su****@****ger.com
What schools did Surender S attend?
Surender S attended National Engineering College, Kovillpatti, Sjssjs.
What skills is Surender S known for?
Surender S has skills like Conversational Marketing, R, Stakeholder Management, Public Speaking, C, Mongodb, Strategic Roadmaps, Microsoft Powerpoint, Photoshop, Voice User Interface Design, Data Analysis, Business Analysis.
Not the Surender S you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial