Saya Knox Email & Phone Number

Chicago, Illinois, United States

United States

o Routinely assessed event orders to create and distribute daily assignment logs for staff across multiple shifts and dining halls to ensure smooth delivery of customer service experienceo Reviewed bar event orders to assess and allocate proper alcohol based on the number and specified interests of clientso Reviewed and recorded daily events via email to inform direct superiors and multiple departments of client feedback, areas of concerns, etc.o Co-managed university owned inventory of beer, wine, and liquor to report consumption trends

Chicago, Illinois, United States

o Organized and submitted state grant paperwork bi-weekly to ensure the continuation of jobs training programs and post career services to our adult learners with exceptional barriers to employmento Routinely prepared and submitted monthly invoices for billing for a rotating case load of 15-30 studentso Compiled and maintained audit folders for state sponsored program participantso Recorded data highlighting alumni post activities on Excel to present overview of results and trends to entire organization, state and private donors, and county community organizationso Maintained contact with current students and alumni through email and over the phone for tailored support in career services o Created and distributing monthly newsletter to continuously engage over 1500 alumni with the organization and department’s mission and resources available to themo Assisted in conducting Individual Employment Plans (IEPS) and needs assessments to evaluate further support needs to ensure students attend class and successfully transition from training to career o Attended community forums as departmental lead representative to establish relationships and orient partners on the mission of department and organization’s missiono Provided guided tours to new students and potential community and employer partners to expand resources and employment opportunities to clientso Provided classroom assistance to non-traditional adult learners by directly troubleshooting virtual challenges

Granvil

o Recruited and organized six volunteers for community serviceo Coordinated the donation of food not consumed from dining halls to non-profit organizationso Tracked and recorded the largest dining hall’s food surplus and consumption

Ohio

o Promoted campus events via social media and posterso Assisted clients with paperwork: background checks, campus jobs, event registrationo Answered a high volume incoming calls and transferred calls to internal departments and employeeso Handled a variety of additional administrative duties, including running errands, maintaining files, and faxing and scanning documentso Assisted with event planning and setup for campus-wide functions with more than 2000 students

Granville, Oh

o Monitored large student social functions ranging from 500-1000 studentso Ensured physical safety of students by monitoring alcohol consumption and redirecting students to safe spaces and rides if neededo Assisted students with general concerns regarding events

Greater Chicago Area

o Delegated tasks to 6-20 team members to properly ensure event success.o Identified problems and routinely created checklists for team members to ensure everything was in proper place for clients’ events

Granville, Oh

o Provided shuttle services to and from eventso Frequently promoted events and directions through campus signageo Setup areas for social functions and assisted with guests’ registration for more than 500 eventso Worked on a 24 hour on-call scheduleo Ensured guests safety as an acting building monitor

Bachelor Of Arts - Ba, Environmental Studies, Global Environmental Justice

Education record

Highschool