Sayan Kumar Chakraborty Email & Phone Number

Hyderabad, In

Kolkata, West Bengal, India

- Managing and deploying Data Governance solutions at scale for both projects and proof of concepts (PoCs) in On-Prem and Cloud environments.- Collaborating with stakeholders to understand the goals and objectives of Data Governance projects.- Working with customer project management teams to identify areas for improvement in existing solutions.- Identifying customer needs and recommended suitable solutions based on their specific use cases.- Analysing customer feedback and providing reports on trends and issues related to product performance.- Building and maintaining effective relationships with customers and stakeholders.- Integrating multiple solutions to drive business outcomes.- Managing Data Governance Projects and Proof of Concepts (PoCs).- Meeting with stakeholders for requirement gathering and to understand the Statement of Work (SoW).- Developing comprehensive training materials and presentations on product usage and features.- Providing actionable recommendations to enhance customer satisfaction.- Evaluating customer feedback surveys to identify areas for service improvement.- Managing Cloud Marketplace Offerings of Data Governance Solutions.- Conducting quality assurance tests on all products and features before releasing them to the customer.- Conducting in-depth market research to identify trends, opportunities, and competitive threats.

Kolkata, West Bengal, India

- Served as a key project member in numerous projects and Proof of Concepts (PoC) focused on Data Quality, Data Governance, Data Privacy, and Data Cataloging.- Worked with customers in the Finance, Telecom, and Healthcare sectors across the US regions.- Regularly engaged with customers to understand their business priorities and provided relevant technical solutions for implementing Data Governance to achieve their business objectives.- Analysed complex datasets from various sources, including structured, semi-structured, and unstructured data in On-Prem, Cloud, and Hadoop environments.- Handled product demonstrations and conducted end-user training sessions.- Worked closely with various internal teams to achieve Customer's business objectives.- Authored and maintained technical and functional specifications to document software requirements and initiations.- Assessed hardware requirements and sizing to meet customers' technical goals.- Identified opportunities to enhance operational efficiency and implemented process improvements.- Dedicated to learning new skills and staying current with industry developments.- Consistently met deadlines while delivering high-quality results.- Showcased the ability to manage multiple tasks while staying adaptable and flexible.- Monitored system resources, such as memory usage, CPU utilisation, and disk space, taking corrective actions as needed to maintain optimal performance levels.- Tested programs and databases to identify issues and implemented necessary modifications.- Managed and coordinated multiple projects, ensuring their timely completion.

Kolkata, West Bengal, India

- Executed large-scale technical deployments of Data Governance solutions in customer environments.- Travelled to the USA for an on-site deployment of a Data Governance solution in a Customer environment.- Delivered technical support throughout the duration of the projects.- Interacted with customers for technical troubleshooting.- Performed installation and testing of new products and enhancements.- Conducted issue debugging and reporting.- Engaged with technical stakeholders for product maintenance.- Developed customised reports using SQL queries for Client review.- Participated in pre-release testing of new products.