Sayannika Banik Email and Phone Number

Project: Trust & Safety (Chatbot - BARD) Client: Google

Project: Research and Machine Intelligence (R/MI) Client : GoogleResponsibilities: • Allocating workloads to individual team members based on their ability.• Manage the leave shrinkage and the attendance of the team.• Participate in meetings with the stake holders of the project and present reports. • Training new team members on various new projects, and implementing new initiatives.• Generate performance based report and identify problem and ensure operational effectiveness. • Manage team performance and progress, and provide prompt feedback whenever necessary.• Present the monthly Deep Dive Analysis Report to the client Google, which includes analysis of week on week productivity, quality and time spent/question report.• Worked closely with the QA team, to generate daily QA reports of various processes under the RMI Project.• Identified operational issues and devised goals and plans to address them.• Monitored progress within each department toward goal attainment, utilizing measurable data in spreadsheet.• Review business plans, and set goals for future.• Compile and prepare Statistical and Analytical Reports and Presentations.Client: AppleProject: Indoor Maps (Venues) Responsibilities:• Analyse the Blue Print and the Floor Plan of the building, and data representation on the AutoCAD Tool.• Prioritize quality check using QJIS Tool, and updating the geographical information for the assigned venue.• Mentoring new team members with the AutoCAD Tool and QJIS Tool.• Prioritizing important tasks or venues, and ensuring they get completed properly within the specific deadlines.• Enforcing on all the company approved policies and procedures.

Project: POI (LDO HT) Description: The project deals with updating each and every business details of variety of business available in a Locale, and creating awareness among the business owners for the need and benefits of adding their business details in Google Maps.Responsibilities:• Use combination of manual and automated tools to proactively analyse various data in the Beta Version of Google Maps.• Add business value to product/company by using my skills to contribute on development while constantly learning new technologies and methods.• Make proper digital and other maps, replicating and submitting understandable data, and make multiple outbound calls to various businesses and update the information in Google Maps.

 Project: POI (LDO HT) Description: The project deals with updating each and every business details of variety of business available in a Locale, and creating awareness among the business owners for the need and benefits of adding their business details in Google Maps.Responsibilities:• The key responsibility of the operator is to keep updating each and every business details of the region they are assigned with.• Prioritizing quality check, interpreting and studying geographical information, developing geographical -advertising various GIS specialized opportunities through invoice calls with the customers and clients.• Leading and mentoring new team of employees with the GIS tool and responsible for release planning, Task allocation and tracking results.• Developing presentations to note down the disagreements with the information.• Add business value to product/company by using my skills to contribute on development while constantly learning new technologies and methods.• Making proper digital and other maps, replicating and submitting understandable data.