Sayed Abdallah

Sayed Abdallah Email and Phone Number

Customer care specialist @ CarSwitch Arabia
dubai, united arab emirates
Sayed Abdallah's Location
Dubai, United Arab Emirates, United Arab Emirates
About Sayed Abdallah

With over eight years of customer service experience, I have honed my skills in various roles, including sales and air ticketing agent, travel agency manager, and currently as a customer care representative at CarSwitch DMCC in Dubai. In my early career, I worked as a sales and air ticketing agent, where I developed strong communication and interpersonal skills. This role required me to interact with a diverse clientele, understand their travel needs, and provide tailored solutions, which significantly enhanced my ability to deliver exceptional customer service.As a travel agency manager, I was responsible for overseeing operations, managing staff, and ensuring high levels of customer satisfaction. This position further developed my leadership and problem-solving abilities, as I was often required to address complex customer inquiries and resolve issues efficiently.Currently, at CarSwitch DMCC, I continue to build on my customer service expertise. My role involves managing customer interactions, handling diverse situations, and ensuring a high level of customer satisfaction. This experience has refined my ability to work under pressure and maintain a positive customer experience.Throughout my career, I have consistently demonstrated a commitment to providing excellent customer service, and I am eager to bring this dedication and experience to your company

Sayed Abdallah's Current Company Details
CarSwitch Arabia

Carswitch Arabia

View
Customer care specialist
dubai, united arab emirates
Website:
carswitch.com
Employees:
37
Sayed Abdallah Work Experience Details
  • Carswitch Arabia
    Customer Care Specialist
    Carswitch Arabia Jan 2024 - Present
    United Arab Emirates
  • Bon Voyage Tours-بون فوياج للسياحة
    Sales Manager
    Bon Voyage Tours-بون فوياج للسياحة Mar 2016 - Dec 2023
    Alexandria, Egypt
    **Job Description:**- **Team Leadership:** Successfully managed and motivated a team of 5 sales representatives responsible for nearly 1,000 accounts. Conducted interviewing, hiring, and training for the sales team.- **Strategic Leadership:** Led daily meetings to align sales representatives with current goals and strategies, ensuring a unified approach to sales objectives.- **Coaching and Development:** Provided personalized coaching to each team member, leveraging their strengths and optimizing performance, resulting in the achievement of 104% of the sales goal in the first year and 112% in the second year.- **Sales Strategy:** Assessed current and upcoming promotions to determine effective sales strategies, leading to a 22% increase in company profits through innovative cold calling methods.- **Supervision and Support:** Supervised and trained sales teams, addressing inquiries related to the sales process promptly, and evaluated strengths and weaknesses to provide constructive feedback.- **Reporting:** Prepared quarterly and annual sales reports to provide a clear overview of the team's performance and sales trends.- **Customer Relations:** Handled up to 50 customer calls per day, addressing inquiries about products, initiating sales, and effectively managing difficult customer interactions to build trust and maintain positive relationships.- **Customer Consultation:** Consulted with customers via phones, emails, and chats to understand their needs and provide appropriate solutions.- **Repeat Business:** Established long-term working relationships to generate repeat business and enhance customer loyalty.By presenting your experience in this structured and keyword-rich format, your CV will be more ATS-friendly and effectively highlight your qualifications as a Travel Agency Sales Manager
  • Sama Elbarka Water Treatment
    Sales Supervisor
    Sama Elbarka Water Treatment Jul 2016 - Feb 2018
    Alexandria, Egypt
    To optimize your CV for ATS and improve the job descriptio- **Team Leadership:** Oversaw the hiring, training, and management of a team consisting of 15-20 sales representatives, ensuring the team's success.- **Sales Strategy:** Created a comprehensive strategy to consistently achieve and surpass sales goals by actively prospecting clients and implementing effective sales processes.- **Consultative Selling:** Engaged in consultative selling by asking qualifying questions, presenting products, and clearly explaining product benefits to customers.- **Performance Reporting:** Compiled quarterly reports on sales figures and statistics to provide insights into sales performance.- **Strategic Collaboration:** Collaborated with senior managers to promote purification and treatment technology strategies, enhancing the overall business of the company.- **Customer Relations:** Skillfully managed and resolved issues with dissatisfied customers, building trust and maintaining positive customer relations.- **Product Knowledge:** Provided accurate information about product features, benefits, pricing, and after-sales services to assist customers in making informed decisions.- **Training and Development:** Hosted workshops for new team members on a weekly and monthly basis, contributing to their professional growth and effectiveness.- **Collaborative Teamwork:** Worked closely with a team of strategists in the Sales and Marketing department to align sales efforts with broader company objectives.- **Client Acquisition:** Successfully recruited clients through a combination of cold calling and social media strategies.

Sayed Abdallah Education Details

Frequently Asked Questions about Sayed Abdallah

What company does Sayed Abdallah work for?

Sayed Abdallah works for Carswitch Arabia

What is Sayed Abdallah's role at the current company?

Sayed Abdallah's current role is Customer care specialist.

What schools did Sayed Abdallah attend?

Sayed Abdallah attended Alexandria University Faculty Of Law, Alexandria University Faculty Of Law.

Who are Sayed Abdallah's colleagues?

Sayed Abdallah's colleagues are Emmanuel Ian Madarang, Mahmoud Morsy, Haseeb Habib, Riven Varghese, Abdulrahman Alduhoum, Mohamed Aly, Mohamed Fawzy.

Not the Sayed Abdallah you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.