• Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.• Prepares reports by collecting information.• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.• Contributes to team effort by accomplishing related results as needed• Responsible for Iqamas renewal of employees• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

• Provide administrative and clerical support to departments or individuals.• Manage travel and schedule.• Handle information requests.• Prepare correspondence and stuff mail into envelopes, and Prepare statistical reports.• Greet and receive visitor.• Prepare confidential and sensitive documents.• Coordinates office management activities.• Determine matters of top priority and handle accordingly.• Takes and transcribes dictation.• Plans events and volunteer activities.• Coordinate travel arrangements, prepares itineraries, prepares, compiles and maintains travel • Operate office equipment, such as photocopy machine and scanner.• Coordinate committees and task forces.• Relay directives, instructions and assignment to executives.• Receive and relay telephone messages.• Maintain office procedures and direct the general public to the appropriate staff member.

• Assist and support administrative staff in their day to day operations. • Assist and coordinate with sales and marketing teams. • Conduct marketing research, document and report to the marketing department. • Support sales staff in handling and documenting customer accounts. • Perform competitor product analysis and prepare reports. • Prepare and reconcile customer balances. • Correct discrepancies in customer account balances. • Assist inventory controlling staff in maintaining inventory records. • Assist front office staff in maintaining the office premises clean and neat. • Assist front office in preparing, scheduling and organizing meetings, events and appointments.Support and provide superior service via phones, e-mails and faxes as a receiver and caller Use questioning and listening skills that support effective telephone communication. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally Effectively deal with job stress, angry callers, and upset customers Use the most appropriate way to communicate with different behavior types on the telephone. Apply the elements of building positive rapport with different types of customers over the phone. Apply the proper telephone etiquette to satisfy various customer situations. Apply appropriate actions to effectively control a telephone call. Identify voice skills and how to enhance a good telephone presentation. Meets commitments to customers Other duties as assigned.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.• Focuses sales efforts by studying existing and potential volume of dealers.• Submits orders by referring to price lists and product literature.• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.• Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, merchandising techniques, etc.• Recommends changes in products, service, and policy by evaluating results and competitive developments.• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.• Provides historical records by maintaining records on area and customer sales.• Contributes to team effort by accomplishing related results as needed

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Directs visitors by maintaining employee and department directories; giving instructions.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.• Maintains safe and clean reception area by complying with procedures, rules, and regulations.• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Contributes to team effort by accomplishing related results as needed.