Sayed Ahmed Email & Phone Number

St. Louis, Mo, Us

Leveraging my extensive background in retail management, repair operations, and buyback programs, I'm excited to embark on my new journey as Client Success Manager at Reusely. My previous roles have equipped me with a deep understanding of customer service excellence, operational efficiency, and the significance of sustainable business practices. At Reusely, I aim to apply this expertise to ensure the seamless onboarding of new users and the success of our clients, driving forward the mission of promoting a circular economy.

I transitioned from being an employee to an entrepreneur by acquiring sellshark.com from my former employer. As a specialized buyback company focusing on Apple products, we served both direct consumers and corporations with IT disposal needs across the nation. My goal was to offer competitive buyback options while adhering to sustainable practices. My journey with sellshark.com culminated in its acquisition in February 2024, a testament to our dedicated efforts and strategic direction.

In my final role at iTechshark as the Buyback and Trade-In Operations Manager, I spearheaded the local store buyback and trade-in program for electronic devices, focusing on competitive valuation and process efficiency. I collaborated with our marketing and sales teams to drive engagement and worked to maintain sustainable practices through partnerships with recycling and refurbishing entities. My efforts aimed to provide a seamless buyback experience for our customers, reinforcing iTechshark's commitment to sustainability and customer satisfaction.

As Repair Operations Manager, I directed repair services across all iTechshark locations, standardizing processes to improve efficiency and service quality. My responsibilities included developing training programs for technicians to ensure excellence in repair services and working closely with suppliers to manage inventory effectively. My focus was on enhancing the repair experience for our customers, ensuring quick and reliable service across all our stores.

In my role as Store Manager at iTechshark, one of seven locations of a St. Louis-based technology retailer, I led day-to-day operations with a focus on superior customer service and operational efficiency. I managed a dedicated team, driving sales and marketing strategies that enhanced store performance and customer engagement. My leadership was centered on fostering innovation and accountability within our team, ensuring we met our operational goals and contributed positively to iTechshark's overall success.

It And Travel Management

Activities and Societies: Phi Theta Kappa Honor society

Bachelor'S Degree, English Language And Literature.