Sayed Akhtar Email & Phone Number

United States

System Performance Engineer

Charlotte, North Carolina Area

• Supported complex production environment, vender support and RCA preparation while system runs into a problem running multiple applications.
• VMware knowledge to handle VM for resource modification like CPU/Memory/Disk modification/System power down/Up, and delete. Upgraded OS versions to higher version, kernel patching & server hardening.
• Worked with support process for Oracle Enterprise Support (OEM), Dell OpenManage Essentials (OME) and Dell Remote Access Controller (iDRAC).
• Knowledge in Solaris ZONE administration, LDOM concept, and Solaris Volume Manager (SVM).
• Knowledge in T/M/x86 series Hardware (ALOME/ILOM) and troubleshooting Spulunk.
• Worked along architects in various projects while suggesting & implementing changes in environment.

RTP, NC

• Worked as Linux tech support engineer supporting VM's and stand-alone servers in production and test environment. Managed Virtualization Environment using VMware ESX 4.x, 5.x, 6.x.
• Installed, configured, and supported several hundred versions of SUSE Enterprise Linux 10.3/11.x/12.0, Red Hat Enterprise Linux 5.x/6.x/7.x in physical environment and VMware ESXi 5/5.1/6.x in virtual environment.
• Installed and configured various services like DHCP, NFS, DNS, Apache Web Server,NIS, LDAP, Samba, SSH, FTP/SFTP, SMTP, Telnet, RPM Package Management, File System Management.
• Worked on Security/Authorizations; Created users with limited and full root privileges; managed Sudoer account.
• Performed Linux administration such as user accounts, logon scripts (Bash), directory services, file system shares, permissions. Developed and maintained library and procedural documents of the system.
• Utilized Remedy for data center requests (Network requests for IP's, ILO's, and DNS changes).

Houston, Texas Area

• Managed server assembly documents, troubleshooting guides, & test procedures on new and existing HP ProLiant servers.
• Coordinated procedures within factory environment to increase throughput and reduce expenses via defect isolation/verification and outlined rework instruction.
• Guided Engineers into a 24X7 shop to perform firmware up/down grade using multiple OS platforms.

Raleigh-Durham, North Carolina Area

• Worked as tier-2 hardware technical engineer in a 24X7 shop for IBM Storage products in heterogeneous SAN production environments for enterprise customers and data centers across North and South America.
• Guided Engineers to remote debugging; finding root cause customer issues; providing solutions directly for complex multi-vendor products environment. Directed engineers to restore system within a certain time frame.
• Worked with staff engineers to install SAN Storage hardware in lab to replicate customer issues.
• Responsibilities included: testing and verification of IBM iSCSI RAID & FC SCSI controllers. Using iSCSI & FC SCSI technology, RAID controllers were configured with Multi-Ports, Multi-servers, Multi-storage, Managed.
• Used different switches including CISCO Catalyst 37 50, Summit 5i, Netgear GS108, SMC Tigerswitch 8624T.
• Managed high level testing and verification of Emulex 10GB multi-function adapters in conjunction with Blade servers to provide network & storage connectivity using Brocade & Cisco switches.

Bs, Electrical And Electronics Engineering

Electrical Engineering

Bachelor Of Science (B.S.), Electrical And Electronics Engineering

Electrical Engineering