Sayed Al Affin Email & Phone Number

St Austell, England, United Kingdom

United Arab Emirates

• Leading a team of Associates consisting of SBC, CC & SRC counters.• Review & analyze operational defects, implement improvements.• Conduct & Monitor different operation-based audits to verify defects. • Track, respond & resolve customer complaints and requests promptly.• Identify breakdowns & root causes to structure and implement efficient processes.• Actively participate in the 5S and Lean Wave Implementation programs.• Lead and deliver the quality goals along.• Report safety issues, deviation from processes or risks detected in the warehouse to the line manager.• Adherence to compliance measures, maintain client reports portfolio & retention.

Dubai

• Executing the setups and tear-downs of event productions.• Handling the logistics and inventory of production equipment and marketing materials.• Hiring and scheduling promoters and production staff to the venue.• Coordinating with clients, suppliers and production staff in regard to event execution and payment dispatch.• Maintaining data base.• Processing documents/clerical tasks.• Coordinating with the leasing officers and admin officers of malls and duty free in regard to reserving slots for stand build up and access pass issuance.• Handling hospitality & transportation of overseas delegates.

Dubai, United Arab Emirates

• Extensive experience as a channel partner with Etisalat.• Designed and implemented strategies to cross-sell and up-sell to existing customer base.• Prepared and compiled sales proposal documents on a regular basis.• Generate sales revenue via telemarketing, lead groups and cold calling.• Maintain an updated sales activity, record in tracking system.• Successfully apply new and innovated ideas in portfolio management and client retention.

Dubai, United Arab Emirates

• Preparing release letters and shipping guarantees in order to release the shipping documents from the banks and maintaining record of the same.• Arranging to settle shipping documents under L/C, T.R and MURABAHA.• Posting of the shipping document details in oracle.• Dispatching the delivery orders to their respective departments.• Preparing the store supply voucher and forwarding it to transport dept. and to the concern stores.• Processing the freight invoices of Shipping Co.• Processing Bank Advises.• Coordinating with the various departments of the group and the Insurance Company in regards for claim settlement.• Providing the Insurance Company with the required documents and handling their queries.• Checking the discharge receipt and arranging for credit note and forwarding the same to concern for posting.• Intimating the insurance co. about the damage and following up for their settlement• Having knowledge of Bank Guarantees, Letter of Credit, Bill of Entry & Claims refunds.

Dubai, United Arab Emirates

• Handling the logistics and inventory of production equipment and marketing materials.• Executing the setups and tear-downs of event productions.• Hiring and scheduling promoters and production staff to the venue.• Maintaining data base.• Coordinating with clients, suppliers and production staff in regard to event execution and payment dispatch.• Processing documents/clerical tasks.• Coordinating with the leasing officers and admin officers of malls and duty free in regard to reserving slots for stand build up and access pass issuance.

Dubai, United Arab Emirates

• Coordinates between the Department and Branches for the assets and stationary requirements.• Handling assets register of the Bank.• Keeping track of all the assets.• Allotting bank facilities to new recruits.• Maintaining the list and the reports of all the allocations• Processing invoices for the respective departments.

Dubai, United Arab Emirates

• Administrative Duties included data entry and completion of associated documents.• Handling HR procedures such as sending applications for visa at the concerned destination.• Maintain an excellent relation with the customers subject to complete paper work in the shortest possible time thereby leading to customers delight.• Gather and analyses information in order to recommend preventative measures to avoid recurrence of problems.• Submit weekly report to the manager on the status of the documentation to be submitted to indicate any backlogs so that corrective action can be taken to resolve them.

Dubai, United Arab Emirates

• Handling walk-in customer queries, mainly applicants and direct them to the concern representative.• Recruiting employees for exhibitions• Provide a high level of customer service and professionalism by handling calls and update customers about our services• Provide administration support to the recruitment team.• Prepare correspondence if any.• Catering to customer’s requirements and providing quality service to retain existing customers and gain more the help of good word of mouth.• Maintenance of a comprehensive filing system.• Coordinating with applicants and arranging for an interview.

Bachelor'S Degree, Event Management

Managing Artists, Set-up, Promoters, Promotions, Wedding

Bachelor Of Business Administration - Bba, International Business

Activities and Societies: Dance, Football, Volleyball, Athletics

Cbse, Business/Commerce, General, A

Activities and Societies: Football, Volleyball, Athletics High School Graduate