Sayed Bilal Email & Phone Number

United Arab Emirates

United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

• Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and system applications.• Investigates and analyses feasibility of system requirements and develops system specifications.• Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department.• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.• Establishes, maintains and manages users Linux accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.• Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fibre channel switches, tape libraries and other components.• Ensures high availability and acceptable levels of performance of mission critical host computer resources.• Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.• Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.• Administrating and supporting office 365 solution.• Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.• Manages the data centre and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system.

Dubai, United Arab Emirates

• Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers• Coordinated with development team to deploy the applications, supporting them 24*7 to maintain the business continuity.• Install, secure, maintain, troubleshoot, administer, manage users and upgrade other enterprise applications and systems as assigned.• Administering Active Directories.• Provide support to end users relating to hardware and software, computer applications.• Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users• Supervise complaint ticketing system and follow timely resolution of all work orders.• Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software• Recommend and apply solutions, including on-site repair for remote users• Creating Virtual Desktops for end user as per business requirement, deploying and rebuilding virtual machines.• Troubleshooting on outlook email issues and administering the same for best practices of outlook usage.• Creating / cloning app groups in Active Directory• Administering User / computer and domain roles in Active Directory• Adding and assigning access to users in Active Directory, creating group policies and template assignments.• Providing L1 & L2 support for our clients on 24*7 basis and on call support.• Investigating and working on the root cause of the issues.

Dubai, United Arab Emirates

Roles & Responsibilities as DBA: Providing Oracle database administrative support for Production, Development and Staging databases 24*7 and On-call support. Maintained more than 1000 DEV/stag/prod databases spread across the US,UK,ASIA where in the technologies involved are 9i,10g,11g(RAC) on Linux Solaris ,HP, windows servers. Configured Dataguard for the single instance and multiple Instance Databases.  Resolved gaps in Data guard using RMAN. Performed database migrations. Managed databases through OEM. Created automated Linux jobs for backups and restores. Configured Mailx and other mailing services to send automated emails containing daily reports. Exported the database and imported the same into development and test environment whenever required. Created different schemas using export/import utility for testing. Creating Table spaces/users/roles as per BUILD documents. Application code execution in the database ( Script Execution) Database Archive Mount point Monitoring /Issues Enabling/disabling the Archive log mode  Scheduled database backup jobs and resubmitting the failed backup jobs through OEM. Creation of DB Links Adding TNS entries / Resolving TNS Issues. Schema and Table Refreshes between different databases Shrinking The Data files to avoid space issues  Proactively monitored databases (taking care of different database alerts and user related db level issues) and handle level 1 escalation of production issues Interaction with the load testing team and creating Load test reports (using Quest Monitoring Tool), generation of AWR reports/ADDM reports Data Base Refresh using RMAN ACTIVE and RMAN DUPLICATE. Upgraded Oracle software (10.2.0.4 to 11.2.0.3). Configured and constructed development/stage/prod databases.

Hyderabad Area, India

Data File Management.Logs file Management.Control file ManagementArchive ManagementUser Management Physical Backups (cold and hot).Restore, RecoveriesUser manage Cloning Database Export/Import of Tables, User (schemas), Table space, Database.Data Pump Export and Import.RMAN Configuration.RMAN Backups, Restore, RecoveryCan perform cloning with RMANGood Knowledge of Data guard.Can work under the environment of 24X7 DBA support.Can do creation of Database links and Materialized Views.ASM Concept.Installation & configuration of oracle 10g /11g on RHELPatch ManagementUpgrade databases to current release levelsCan configure OEM and perform the activities like (creating tables, tablespace, users, cloning, backup, restore, recovery etc.)