Sayed Hashim Email & Phone Number

Khartoum, Khartoum State, Sudan

- Achieved optimal utilization of fleet by effective resource management planning.- Developed and implemented training programs for fleet personnel ensuring adherence to safety regulations.- Managed and executed fuel supply controls and contingency plans.- Monitored and managed spare parts stocks, conducting controls aligned with ICRC guidelines.- Offered expertise on rental contracts, private transport services and freight solutions.- Streamlined Fleetwave (FWC) and vehicle… Show more - Achieved optimal utilization of fleet by effective resource management planning.- Developed and implemented training programs for fleet personnel ensuring adherence to safety regulations.- Managed and executed fuel supply controls and contingency plans.- Monitored and managed spare parts stocks, conducting controls aligned with ICRC guidelines.- Offered expertise on rental contracts, private transport services and freight solutions.- Streamlined Fleetwave (FWC) and vehicle tracking system as the focal point.- Supervised the workshop manager and storekeeper to manage ICRC workshop and parts warehouseEnsured technical support for all sub-offices in Sudan.- Supervised vehicle dispatcher and driver's team to maximize the efficiency of ICRC carpool for effective delegation operations.- Assess operational needs and prepare vehicle orders while supervising vehicle disposal and donation according to ICRC regulations.- Plan and execute annual budgets for the fleet.- Oversaw proper disposal of all fleet waste in accordance with ICRC guidelines and Eco-friendly practices. Show less

Khartoum, Sudan

- Oversaw subordinates' assignments and coordinated with service team to meet tight deadlines.- Ensured timely availability of spares and other repair equipment by coordinating with the purchase department.- Developed and maintained a KPI database encompassing the entire customer population within the region.- Monitored and analyzed service progression on a monthly basis to ensure adherence to the service plan.- Maintaining detailed records of population servicing and inspection… Show more - Oversaw subordinates' assignments and coordinated with service team to meet tight deadlines.- Ensured timely availability of spares and other repair equipment by coordinating with the purchase department.- Developed and maintained a KPI database encompassing the entire customer population within the region.- Monitored and analyzed service progression on a monthly basis to ensure adherence to the service plan.- Maintaining detailed records of population servicing and inspection and scheduling regular maintenance to ensure operational efficiency.- Collaborated with principals and product managers to develop and execute impactful service campaignsAchieved maximum Participation Rate in the field by leading and managing service teams.- Traced customer base requirements to identify potential for repeat service and contacted key customer accounts to ensure sales,- Identified and capitalized on new business prospects, resulting in higher divisional revenue and profitability.- Present accurate competitor information supporting strategy development for increased market share- Ensured complete customer satisfaction by understanding and fulfilling their needs with the highest quality standards.- Ensured continuous communication with customers at a managerial level. Show less

Khartoum, Khartoum State, Sudan

- Developed and executed sales strategy for Generator holding enclosures and other associated engineered products.- Developed and maintained a KPI database.- Analyzed monthly sales progression and took corrective actions to meet sales targets.- Ensured the relevance and effectiveness of sales campaigns in meeting the sales plan through close coordination with principals and product managers.- Optimized customer outreach through targeted segmentation and dynamic pricing analysis… Show more - Developed and executed sales strategy for Generator holding enclosures and other associated engineered products.- Developed and maintained a KPI database.- Analyzed monthly sales progression and took corrective actions to meet sales targets.- Ensured the relevance and effectiveness of sales campaigns in meeting the sales plan through close coordination with principals and product managers.- Optimized customer outreach through targeted segmentation and dynamic pricing analysis Prepared sales & gross margin forecasts for assigned territories.- Analyzed current customer needs to drive repeat sales. Engaged with key accounts to boost sales Demonstrated.- Understanding of client requirements for increased revenue.- Analyzed market trends to uncover potential revenue streams and capitalized on them for expanding the business scope.- Supported the general manager in making informed decisions by delivering precise competitor insights for the formulation of effective market expansion plans.- Apply excellent customer service skills to understand and meet customer requirements with utmost quality standards ensuring their total satisfaction.- Ensured consistent contact and engagement with customers at a managerial level. Show less

Dubai, United Arab Emirates

- Restructured and reconfigured the Parts department.- Successfully managed and guided the performance of parts sales executives and parts coordinators.- Created parts sales forecasts in line with business objectives.- Ensured spare parts business performance remained in line with provided plans.- Understood and fulfilled customer's needs, ensuring highest quality standards for total satisfaction.- Drove new business development by defining the actual (live) population of… Show more - Restructured and reconfigured the Parts department.- Successfully managed and guided the performance of parts sales executives and parts coordinators.- Created parts sales forecasts in line with business objectives.- Ensured spare parts business performance remained in line with provided plans.- Understood and fulfilled customer's needs, ensuring highest quality standards for total satisfaction.- Drove new business development by defining the actual (live) population of equipment, analyzing customer-wise parts and service potential, and performing gap analysis.- Devise strategies (pricing, technical and logistical) by analyzing rival data received from customer channels to remain at the forefront of competition.- Analyzed customer credit standings for informed decision-making.- Facilitated smooth resolution of customer complaints regarding parts and services through effective internal coordination.- Implemented a periodic monitoring and evaluation system for Parts stock, ensuring the prevention of parts dead stock accumulation and taking appropriate corrective measures. Show less

Dubai, United Arab Emirates

- Maintained brand standards and consistently monitored their market relevance.- Establishing and up-keeping a KPI database for ongoing performance tracking.- Ensured that the sales plan was accomplished by taking necessary actions based on measured results.- Implemented strategies in partnership with key stakeholders to create relevant and impactful sales campaigns.- Optimized Participation Rate by capitalizing on the knowledge and skills of sales engineers.- Utilized… Show more - Maintained brand standards and consistently monitored their market relevance.- Establishing and up-keeping a KPI database for ongoing performance tracking.- Ensured that the sales plan was accomplished by taking necessary actions based on measured results.- Implemented strategies in partnership with key stakeholders to create relevant and impactful sales campaigns.- Optimized Participation Rate by capitalizing on the knowledge and skills of sales engineers.- Utilized forecasting techniques to deliver precise sales and gross margin predictions for designated region- Analyzed customer base needs to drive repeat sales and engaged with key accounts for increased sales opportunities.- Explored potential areas for revenue enhancement, resulting in increased profitability for the organization.- Presented accurate competitor information to support development of market share strategies.- Achieved understanding of customer needs, meeting them with top-quality standards to ensure total satisfaction.- Maintain a direct contact path with customers at executive levels. Show less

Khartoum, Khartoum State, Sudan

- Created effective sales targets and strategies to increase revenue.- Developed yearly plans and sales forecasts for company’s sales activities.- Implemented strategies and tactics to drive target accomplishments for sales representatives.- Managed the follow-up, processing, and analysis of daily and weekly reports.- Oversaw sales activities, including tender document preparation and contract management.- Supervised and managed corporate staff in sales administration.-… Show more - Created effective sales targets and strategies to increase revenue.- Developed yearly plans and sales forecasts for company’s sales activities.- Implemented strategies and tactics to drive target accomplishments for sales representatives.- Managed the follow-up, processing, and analysis of daily and weekly reports.- Oversaw sales activities, including tender document preparation and contract management.- Supervised and managed corporate staff in sales administration.- Ensured timely collection of payments through consistent follow ups.- Developed counter-competition tactics through competitive intelligence analysis and client consultation.- Trained and updated sales staff on technical aspects of sales. Show less

Khartoum State, Sudan

- Executed successful sales strategies and tactics in the assigned territory.- Proactively identified potential clients and pursued them to expand the customer base.- Initiated efforts to open doors, introduce new offerings, and develop sales leads through inquiries, quotes, and comparison charts.- Followed up with prospective customers until the inquiry converted into a sales order or lost sale report against competitor models.- Provided regular updates on competitor activity… Show more - Executed successful sales strategies and tactics in the assigned territory.- Proactively identified potential clients and pursued them to expand the customer base.- Initiated efforts to open doors, introduce new offerings, and develop sales leads through inquiries, quotes, and comparison charts.- Followed up with prospective customers until the inquiry converted into a sales order or lost sale report against competitor models.- Provided regular updates on competitor activity to management.- Submitted daily concise yet detailed inquiry log summaries along with weekly quotes/pricing/sales/lost-sales metrics reports through liaison efforts made with the Sales team.- Established and maintained strong relationships with current and potential clients.- Engaged in various marketing events including seminars, trade shows, and implementing necessary steps for telemarketing.- Ensured timely collection of payment from clients by following up.- Facilitated seamless integration of newly hired sales staff into team operations.- Negotiated tender and contract terms to ensure mutual satisfaction of clients and company requirements. Show less

Khartoum State, Sudan

- Executed plans effectively to surpass parts sales objectives.- Maintained customer accounts by consistently monitoring payment schedules, Received payments and obtained credit authorizations.- Proposed supplementary components to enhance sales.- Handled telephonic inquiries and provided accurate pricing information to customers.- Handled sales orders, invoicing and part deliveries.- Provided valuable guidance to clients for modifying or substituting parts when… Show more - Executed plans effectively to surpass parts sales objectives.- Maintained customer accounts by consistently monitoring payment schedules, Received payments and obtained credit authorizations.- Proposed supplementary components to enhance sales.- Handled telephonic inquiries and provided accurate pricing information to customers.- Handled sales orders, invoicing and part deliveries.- Provided valuable guidance to clients for modifying or substituting parts when required.- Inspected returned parts for defects and facilitated exchange/refund of defective parts or money.- Monitored stock and spare parts transitions. Show less

Khartoum State, Sudan

- Managed maintenance and rehabilitation for mechanical vibration laboratory and Theory of machines laboratory.