Main Job Responsibility:1. Develop and optimize operations through different initiatives by collaborating with other departments to achieve business goals.2. Manage all retail units to work on maximizing the sales and profitability.3. Manage large teams and build mechanisms for Daily/Weekly/Monthly reviewing reports with corrective actions. 4. Develop long-term sustainable solutions to improve CS by enhancing QSC in Branches.5. Achieve established commitment system on Cost- Quality -Service and Cleanliness.6. Strong reporting system for escalating issues with direct manager.7. Responsible for setting and achieving retail branches’ sales budget. 8. Manage branches’ finance plans and making sure it’s achievable on monthly basis.9. Responsible for selecting ops team with high level of qualifications. 10. Responsible for yearly expansion plan.

Area Operation Manager at Mori international

A Multi-unit Manager with over 10 years of experience between Caffe stores and Quick Service Restaurants – Burger King and KFC; worked as a Shift Supervisor, Assistant Restaurant manager, Restaurant General manager, Area coach,Currently working as a Multi-unit Manager (responsible for Managing 8 KFC restaurants with average daily sales 120,000 SR) (180 employees ) at K.F.C. (Kentucky Fried Chicken) Americana - Saudi Arabia, from Dec. 1st 2016 and till now and I focusing the following, 1-Accountability (Sales, operating expenditure, profit and loss, stock Management, store appearance)2- Responsibilities (Salaries, staff development, succession planning Appraisals, complaints, policies and procedures Staff discipline, business development, business Planning , customer service, quality control, hospitality 3- Authorities (Petty cash, recruitment, holidays

1- Accountability (Sales, operating expenditure, profit and loss, stock Management, store appearance)2- Responsibilities (Salaries, staff development, succession planning Appraisals, complaints, policies and procedures Staff discipline, business development, business Planning , customer service, quality control, hospitality 3- Authorities (Petty cash, recruitment, holidays)