Sayed Nadeem Email & Phone Number

Sharjah Emirate, United Arab Emirates

• Conducted receivable aging analysis to track outstanding payments, followed up with clients to ensure timelycollections, and successfully reduced overdue accounts.
• Managed financial, administrative, logistics, sales, customer service, and manufacturing operations to ensure smoothworkflow and effective supervision across all departments.
• Managed sales team schedules, kept files in order, and facilitated communication to improve team operations and boostproductivity by 10%.
• Ensured the availability and adequacy of equipment and materials required for sales, maintaining optimal inventorylevels to support smooth sales operations.
• Monitored team progress, suggested improvements to boost performance, and handled after-sales support by effectivelyaddressing and resolving customer complaints.
• Gained extensive experience in financial accounting, ensuring timely preparation and submission of daily, weekly, andmonthly reports.

Bengaluru, Karnataka, India

• Managed billing and ensured 100% accurate invoice indexing, led efficiency initiatives, and improved teamperformance by 20%.
• Handled escalation calls and resolved customer issues, ensuring high-quality service delivery and 100% satisfactionrate.
• Drive efforts to Ensured timely processing of PO and Non-PO invoices by applying process rules and managingexceptions.
• Reviewed invoices for proper documentation and approval, ensuring they met established parameters before payment.
• Trained and mentored new team members on process standards and best practices, boosting team performance andknowledge.
• Developed and implemented process improvements that cut invoice processing time by 20%, enhancing overalloperational efficiency.

Mangalore, Karnataka, India

• Aligning individual performance expectations with organizational goals
• Developing performance goals collectively with their direct reports.
• Providing fair, constructive, and timely feedback towards performance expectations and goals Providingassistance, guidance, and coaching support as needed
• Ensuring that staff have professional development plans in place. Conducting performance evaluationsaccording to established systems and policies

Mangalore, Karnataka, India

• Handled customer inquiries by staying up-to-date on market and industry trends and finding uniquesolutions to issues.
• Improved productivity by increasing customer
• Feedback and maintaining long-term business goals.
• Maintain organized sales records and report month-end goal setting to the senior management team.
• Oversee all job documents are received, Signed proposal, PO, Credit Application etc.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end salesreports.