1. Full MS domain environment migration (from windows server 2012 to windows server 2016) Active Directory Domain Services migration System Center Configuration Manager (Current Branch) new implementation  System Center Operation manager (SCOM) new implementation KMS services migration Fileserver Migration SQL Server Migration2. Azure file sync • Extend CS on-premises file share capacity using Azure File Sync3. Fingerprint environment migration Migrate old mems solution to new Morpho manager server Integrate with Oracle E-Suit 4. SSRS reporting solution Implementing and configuring MS SSRS reporting services to serve business needed reports 5. Hybrid Exchange – Office 365  Migrate corporate users’ mailboxes to exchange online services  Implement Office 365 Advanced Threat Protection (ATP)  Configure Office 365 Exchange Online Protection (EOP) Implementing 2-way authentication for exchange online users  Implementing Microsoft 365 Information Protection Implementing and configuring MS Teams 6. CS Corporate Security Services Implement FortiGate to serve more than 500 Devices with  Implement, configuring and administrate Forti Analyzer reporting  Implement full client less VPN access and SSL VPN access to Freelancers and home workers. Implement and enhance new polices for Kaspersky Corporate end point solution to defense against ransomware pandemic  Implanting Cylance protection as second layer of endpoint protection Perform regular software vulnerabilities reports to patch systems with corresponding updates using Kaspersky security center and Nessus Perform regular security monitoring to identify any possible intrusions using FortiGate NGFW Create and change Security and access policies and applying ISO standards in Data security and business continuity

- Led the design and configuration of the ERP system's Accounts Payable module, optimizing processes for vendor management, invoice processing, payment reconciliation, and credit control. Ensured accuracy, timeliness, and cost-effectiveness in financial transactions.- Spearheaded the Accounts Receivable module implementation, streamlining customer management, invoicing, payment tracking, and credit management processes. Achieved improved cash flow, reduced outstanding balances, and enhanced customer satisfaction.- Developed and maintained a robust Inventory Management module within the ERP system, overseeing stock control, procurement processes, and warehouse management. Implemented efficient inventory tracking mechanisms, resulting in improved accuracy and operational efficiency.- Managed the General Ledger module, including the configuration of accounts charts, cash inflow and outflow management, customer and vendor payment processing, cash flow forecasting, and bank account reconciliation. Ensured accurate financial recording and reporting.- Utilized advanced reporting functionalities within the ERP system to create customized financial reports, such as Income Statements, Trial Balances, Sales Growth Reports, and other key performance indicators. Provided valuable insights for strategic decision-making and financial analysis.- Collaborated closely with cross-functional teams, including finance, IT, and end-users, to gather requirements, configure system settings, conduct user training, and provide ongoing support. Ensured maximum system utilization and user satisfaction.- Proactively identified opportunities for system enhancements and recommended process improvements to optimize system performance, enhance data integrity, and align with evolving business needs. Contributed to continuous improvement and operational excellence

1. EG Corporate Collaboration and communication services  Migrating from exchange 2007 , 2010 then to 2013 Installing, configuring, and implementing MS SharePoint server 2. EG Corporate ERP Services  Migrating from Alpha ERP system to MS dynamics Axapta  IBM Cognos Analytics SSRS reporting solution3. EG Corporate Security Services  Imigrate Cyberoam FW (Sophos now) to FortiGate to serve more than 500 Devices Forti mail security SSL VPN access to Freelancers and home workers. Implement and enhance new polices for Kaspersky Corporate end point solution to defense against ransomware pandemic  Perform regular software vulnerabilities reports to patch systems with corresponding updates using Kaspersky security center Perform regular security monitoring to identify any possible intrusions using FortiGate NGFW Create and change Security and access policies and applying ISO standards in Data security and business continuity4. EG Corporate Datacenter migration  Migrate EG Datacenter to new building  HP Blade enclosure with SAN storage5. EG Corporate Disaster Recovery  Create and provide a comprehensive disaster recovery plan for infrastructure services  Secure and implement multi disaster recovery site using multi-vendor HW/SW support that ensures offsite and onsite backups using Acronis and Backup Exec Solutions6. EG Corporate branches connectivity  Implementing Leased line connection  Implement 3G connection solution as a backup scenario  Implementing Microwave connection with Vodafone Egypt  Establish secured VPN connection with I-Score company  Configure Fortiap (802.11ax) Access Points with applying hard traffic technology over wi-fi7. EG Fax Solution Using Right Fax server to serve company connectivity with customers 8. EG Technical Documentation  Document All EG Technical Processes in form of Procedures  Implement full IT policy archiving policy maintenance plan failure logs and action plans

1. Go-Bus Infrastructure  Installing passive infrastructure from scratch (Head Quarter and 9 branches)  Installing and configuring active infrastructure from scratch (Head Quarter and 9 branches)  Installing and configuring Go-Bus Frame relay networks with LINK ISP2. Go-Bus Centralized Management solution  Full Microsoft Domain environment with DHCP ; DC ; DNS; TMG and file services3. Go-Bus Corporate Security Solution  Installing and configuring corporate security solution using A - Symantec Antivirus endpoint B – Delphi Firewall4. Go-Bus Central Reservation System  Installing and configuring database services using MS SQL Server Analyze go-bus manual ticketing process and deliver info for developers Test and implement Central Reservation System for Go-Bus 9 branches  Train go-bus users to facilitate Central Reservation System usage 5. Go-Bus Fingerprint Solution Using ZKTeco machines and software6. Go-Bus Call Center Solution  Using Elastix call center

Install, configure, and support an organization's local area network (LAN), wide area network (WAN)Build up a team work spirit and motivate, coach subordinates to reach GTC goals.Analyzing and evaluating operational results and taking appropriate actions for improvements.Diagnose hardware and software problems, and replace defective componentsEnsuring proper system and ensuring that quality process and procedures are in place.Handling Technical, functional, Operational issues of 150 users at the GTC company and spread across 9 branches as a part of team Evaluate and develop the Training Materials to meet GTC Standards and GoalsServer's operating system and software. Domain Controller, DHCP Server, DNS Server.Setting up user profiles & access rights (GPMC).Configure and distribute systems to operational usersNorton Antivirus Corporate Edition.Technical support for resolving network problems either onsite or through telephone for 25 Users at the Call Center and Head quarter.Upgrade & configure network equipments (Switches, hubs etc.,) that are operational in the network.Implementing, troubleshooting network infrastructure and resolves network problems with Desk top team.Modify user accounts and groups.Resolves Second level support problems and resolves problems with employee's computers. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Installation Software Programs.SQL 2000 database maintenance, perform and monitoring replica, applying securities and Perform data backups and disaster recovery operationsDevelop Analytical Reports and integrate them with the System to support in Decision Making Process.Central Reservation System consultant Conduct Trainings for Users.

Install, configure, and support an organization's local area network (LAN), wide area network (WAN)Build up a team work spirit and motivate, coach subordinates to reach GTC goals.Analyzing and evaluating operational results and taking appropriate actions for improvements.Diagnose hardware and software problems, and replace defective componentsEnsuring proper system and ensuring that quality process and procedures are in place.Handling Technical, functional, Operational issues of 150 users at the GTC company and spread across 9 branches as a part of team Evaluate and develop the Training Materials to meet GTC Standards and GoalsServer's operating system and software. Domain Controller, DHCP Server, DNS Server.Setting up user profiles & access rights (GPMC).Configure and distribute systems to operational usersNorton Antivirus Corporate Edition.Technical support for resolving network problems either onsite or through telephone for 25 Users at the Call Center and Head quarter.Upgrade & configure network equipments (Switches, hubs etc.,) that are operational in the network.Implementing, troubleshooting network infrastructure and resolves network problems with Desk top team.Modify user accounts and groups.Resolves Second level support problems and resolves problems with employee's computers. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Installation Software Programs.SQL 2000 database maintenance, perform and monitoring replica, applying securities and Perform data backups and disaster recovery operationsDevelop Analytical Reports and integrate them with the System to support in Decision Making Process.Central Reservation System consultant Conduct Trainings for Users.