Working with Asterisk On Linux SentOS Developing Websites using Java Spring BootImplementation of new features on VAS services and products

• Determine the primary data and information elements that are required internally and externally to support the project. • Design, develop and manage databases, spreadsheets, and other data tools. • Understand, document, and ensure the quality of high-value data for accuracy, consistency, and comparability. • Developing Websites and databases in PHP, PHP Runner, WordPress, with MySQL database and hosting them online to Ubuntu Linux web server.• Installing of Apache Web server in Ubuntu.• Installing of MySQL and PHP. • Installing of other packages and dependencies for Ubuntu server.• Updating and maintaining the sites to be up-to-date.• Daily uploading the contents of the organization with accurate contents.• Collaborate with different teams to gather necessary content for website updates.

• Served as the first point of contact for customers seeking technical assistance over the phone or emails. Performed remote troubleshooting through diagnostic techniques and pertinent questions. • Determined the best solution based on the issues and details provided by customers. • Walked the customer through the problem-solving process. Directed unresolved issues to the next level of support personnel. Provided accurate information on IT products or services. • Recorded events and problems and their resolution in logs. Followed-up and updated customer status and information. Passed on any feedback or suggestions by customers to the appropriate internal team. Identified and suggested possible improvements to procedures.

• Developed English lesson plans in line with the national curriculum: Planned English lessons to meet curriculum standards. Helped students understand, speak, read and write in English.• Delivered engaging, coherent lectures and motivating lessons to students across all Key Stages. • Utilized learning technology in the planning and delivery of lessons. • Modified assignments and activities to meet the learning needs of individual students. Identified and sorted into small, similarly skilled groups. • Classroom management: Prepared English classroom and coursework materials, homework assignments, and handouts. Prepared course work, planned class sessions: Selected/integrated appropriate instructional materials for classroom instruction – Organized/delivered classroom • Arranged extra-curricular activities and set targets for pupils. • Evaluated the students’ class work and assignments: Graded tests, essays, reports, and other assignments Regularly provided students with feedback in line with the faculty assessment systems