Sayed Salama

Sayed Salama Email and Phone Number

Customer Success Manager @ COFE App | Six Sigma, Leadership @ COFE App
kuwait city, al asimah, kuwait
Sayed Salama's Location
Cairo, Egypt, Egypt
Sayed Salama's Contact Details

Sayed Salama work email

Sayed Salama personal email

n/a
About Sayed Salama

With over a decade of experience in customer service and eight years in managerial roles, I am a customer success manager at COFE App, the leading mobile platform for ordering specialty coffee in the Middle East. I hold certifications in Six Sigma and leadership, and I have a bachelor's degree in tourism and hotel management with a focus on guidance.My core competencies include problem solving, customer service management, team motivation, and user experience design. I oversee the regional operations and performance of the app in five markets: Saudi Arabia, Kuwait, UAE, Egypt, and Qatar. I am passionate about delivering exceptional customer experiences and enhancing the app's usability and functionality. I collaborate with cross-functional teams and stakeholders to ensure alignment and satisfaction. My mission is to leverage my skills and experience to create more value and opportunities for COFE App and its users.

Sayed Salama's Current Company Details
COFE App

Cofe App

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Customer Success Manager @ COFE App | Six Sigma, Leadership
kuwait city, al asimah, kuwait
Website:
cofeapp.com
Employees:
45
Sayed Salama Work Experience Details
  • Cofe App
    Customer Success Manager
    Cofe App May 2023 - Present
    Cairo, Egypt
  • Dimofinf
    Customer Service Manager
    Dimofinf Apr 2022 - May 2023
    Cairo, Egypt
  • Raya Contact Center
    Operational Account Manager
    Raya Contact Center May 2019 - Apr 2022
    Cairo, Egypt
  • Raya Contact Center
    Customer Service Team Manager
    Raya Contact Center Aug 2015 - Apr 2019
    Cairo, Egypt
  • Raya Contact Center
    Account Advisor
    Raya Contact Center Apr 2014 - Jul 2015
    Cairo, Egypt
  • Vodafone
    Customer Service Team Manager
    Vodafone Nov 2013 - Mar 2014
    Cairo, Egypt
  • Vodafone
    Customer Service Representative
    Vodafone Jan 2013 - Oct 2013
    Cairo, Egypt

Sayed Salama Education Details

Frequently Asked Questions about Sayed Salama

What company does Sayed Salama work for?

Sayed Salama works for Cofe App

What is Sayed Salama's role at the current company?

Sayed Salama's current role is Customer Success Manager @ COFE App | Six Sigma, Leadership.

What is Sayed Salama's email address?

Sayed Salama's email address is sa****@****app.com

What schools did Sayed Salama attend?

Sayed Salama attended Helwan University Cairo.

Who are Sayed Salama's colleagues?

Sayed Salama's colleagues are Oktay Koçak, Faizan Baig, Isabella Zavala Corona, Firdaus Lc, Owais Hameed, Lingappa Lingappa, . ..

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