Sayed Sayedain Raza Email & Phone Number

Gurugram, HR, IN

Gurugram, Haryana, India

• Collaborated with stakeholders from various departments to gather and analyze business requirements related to information security.
• Conducted risk assessments to identify potential security vulnerabilities and developed actionable plans to mitigate risks.
• Assisted in the development and implementation of security policies, standards, and procedures, ensuring alignment with industry best practices and compliance requirements.
• Participated in security architecture reviews, providing valuable input to enhance the security posture of IT systems and applications.
• Bridge the gap between cybersecurity needs and business objectives.
• Risk Analysis, Use Case development, Documentation, vendor management.

Lucknow, Uttar Pradesh, India

• Handled CyberArk Password Changes for both QA and PROD environment via Change Request.
• IT Risk Assessments for new Vendors.
• Coordinating the Risk mitigation on active JIRA sprints with the ISS team.
• Mentor and direct team members for timely completion of assigned projects.
• Conduct team meetings regularly to discuss Change Request, risk status and value add.
• Completely automated the monitoring system by integrating Moogsoft with GRC tool and Managed and maintained all documentation owned by the GRC team.

Varanasi Tehsil, Uttar Pradesh, India

• ITSM monitoring (Service Now and ISolve), MIS execution, Client Presentations, SLA monitoring, Roster maintenance, BAU/WSR/Triage/WAR rooms call escalations and 3rd Party Vendor Management.
• Motivate and coach employees to meet service, CR’s, and repair goals.
• Create and modify employee schedules with service levels in mind.
• Maintain detailed logs and reports of services performed, tickets, and SLAs information.
• Help in service areas as needed and maintain comprehensive current knowledge of operations.
• Ensuring data patches to be applied at back end within the given SLA for mentioned severity tickets and issues.

Varanasi Area, India

• Led communication with stakeholders regarding product goals and progress made.
• Led Scrum planning meetings to develop team strategies and define project goals.
• Established criteria for each milestone within the product roadmap to measure developmental progress.
• Manage SDLC for 1-2 million dollar project across multiple work streams develop project baselines, and ensure delivery of final project deliverables.
• Perform PERT estimates for WBS items, scheduled tasks, assigned resources to plan track project schedules and work item progress in management tools and development environment.
• Conduct status meetings (scrums) with development and SQA teams to monitor progress of project.

Navi Mumbai

• Working on CRMs, CPEs, Switches etc.
• Customer Support
• Testing, maintaining and overseeing customers issues and problems.

Master Of Business Administration - Mba, Information Technology, 7.6

High School, Primary Education

Activities and Societies: Maths Marathon, Science Exhibition, Debate

Intermediate, Pmc, A

Activities and Societies: Debate Team Actively participated in extra-curricular activities like Maths Marathon, Debate, Olympiads etc.

Bsc It, Computer Software Engineering, 7.8