Sayed Farouk Email & Phone Number

Riyadh, Sa

Board Member

Giza, Cairo, Eg

Stadium Commercialisation & Revenue Generation

London, Gb

•Developing and maintaining IT strategies, policies, and procedures that align with Black tomato’s goals and objectives.•Planning and executing IT projects, ensuring they are completed on time, within budget, and meet business requirements.•Managing and monitoring the Black Tomato infrastructure, including servers, networks, security, and telecommunications systems.•Manage and monitor the 3rd parties and outsourced performance and SLAs•Overseeing the development and maintenance of software applications, ensuring they meet business requirements and comply with industry standards.•Managing vendor relationships and negotiating contracts for IT products and services.•Developing and maintaining the IT budget, ensuring that resources are allocated effectively and efficiently.•Identifying opportunities for process improvements to enhance Black Tomato efficiency and effectiveness.•Ensuring compliance with relevant regulations and standards, including GDPR, PCI DSS and data privacy and security.•Staying up-to-date with emerging technology trends and making recommendations for their integration into Black Tomato systems•Develop disaster recovery and business continuity plans to ensure Black Tomato systems are resilient and able to recover from disruptions.•Manage and mitigate IT risks, including cybersecurity risks, through adequate controls and processes.•Collaborate with other departments to identify and address IT-related issues that impact business operations.•Ensuring that IT systems are fully integrated with other business systems and processes, including marketing and sales.•Managing IT projects from concept to completion, including planning, scheduling, and monitoring project progress.•Evaluating and selecting new IT technologies and vendors to meet the Black Tomato changing needs.

Gb

Operations Manager and Deputy Head of ITIdentifying user requirements and the technology solutions available to meet business requirements. Providing high quality IT management combining the functions of projects & support. This includemanaging and monitoring the MUFC Applications team and provide the best possible level of service, plus coaching and mentoring, as well as training and development.Oversee the project planning and time management of all Application system projects across the MUFC FC sites, training grounds and where appropriate lead major projects.Overall1. Lead the development of business systems strategy ensuring that the systems fully support therequirements of the business.2. Manage Manchester United’s Applications team.3. Develop a robust ongoing process for a regular strategic update (covering 3-5 years) of all BusinessApplication systems. This process also factors in all solutions life cycle management.4. Represent the IT department at all levels of the club and promote the use of IT and ‘goodpractice’ within individual departments.5. Ensure excellent team interaction.6. Work closely and have a strong relationship with the Infrastructure and Helpdesk teams.7. Maintain high levels of system availability, performance, reliability and accessibility under a secure framework and where feasible have contingency options and solutions factored in.8. Ensure all systems deployed are scalable and future-proofed.9. Work closely with different departments throughout MUFC to ensure that they get the mostfrom their systems.10. Ensure robust change management procedures are in place for all system changes and upgrades.11. Maintain an “IT best practice” culture across all technical areas.12. Ensure that effective operating cover is provided in the event of IT staff absences/holidays.13. To keep in regular touch, via market research, on the latest technology trends and drivers.14. Act as Deputy Head of IT and cover when possible

Manchester, Gb

Al Mirqab, Kuwait City, Kw

• Led my team across the Northern Gulf region, including Kuwait-Lebanon-Jordan-Bahrain-Egypt-Morocco •My role was to serve as the primary point of contact for all IT warehousing-related services. •Oversee the development and maintenance of the IT strategic plan. •Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. •Coordinate priorities between the IT department and user departments. • Manage development, implementation, and monitoring of IT strategies, policies, and procedures. •Providing short-term and long-term strategic plans to ensure IT capacity meets existing and future requirements. •Performing routine team administration tasks as well as team development initiatives. •Responsible for administration and support of Windows server infrastructure as well as for Design and development of IT Services •Accountable for management of IT Infrastructure and availability of IT Services, along with operational cost management•Manage and execute WMS/IT projects•I was leading the implementation of the service desk project using ITIL best practices. I implemented a service desk across the business. The system was designed to serve all departments across 19 countries. Its capabilities included Mobile Access, Web Access, Self-Service, Hardware Auditing, Reporting, and a Ticketing System.

Managing the ICT Operations for Sports Division at Tui SportsLeading ICT teams through planning, implementation and support event teams during International tournaments. Managing ICT Project for tournaments and competitions Wimbledon Tennis, London June/July 2009, 2010, 2011MTN FIFA World Cup, South Africa June and July 2010Samsung China Guangzhou Asian Games, China November 2010Official UEFA Euro 2012 (Poland & Ukraine)UEFA Euro 2008 Austria & Switzerland London Olympics, United Kingdom January 2011 to August 2012

Gb

Euro2008 – UEFA Coca-Cola (Austria & Switzerland) 2008

Design, purchase, install and configure new office infrastructureSetup and configuring of remote access ,VPN services, VOIP Telephone Systems (Ciscounity express 500)Active directory and group policy, carrying out daily and weekly checksInstalling server patches and upgrades, monitoring network performanceManaging and maintaining the infrastructure of London Branch

Successfully implementing mail order systems and e-commerce web based portal (MOM)Key interfacing between the CEO and Advertising Departments to enable the successfuland swift growth of the rapidly expanding e-commerce business, ensuring all businessdevelopments are linked with IT, and seeing this through to a successful product delivery

Fifa/Cies Diploma, Sports Management

Bachelor, Computer Science

Network Administrator, Networking