Sayed Ahmed Email and Phone Number
Associate Director of Site Reliability Engineering (SRE) with over 13 years of experience in Fintech, SaaS, and Cloud Infrastructure. My career has centered around leading cross-functional teams to build, deploy, and manage high-performance, scalable systems that support multi-million-dollar portfolios. Certified as an AWS practitioner, I specialize in optimizing cloud, on-premises infrastructure and services, ensuring 99.99% uptime, and delivering seamless user experiences.Key areas of expertise:Infrastructure Management & Optimisation: Spearheading initiatives that have led to reduction in infrastructure costs while maintaining high service availability.Incident Management & Operational Efficiency: Implemented proactive monitoring strategies, leading to reduction in critical incidents and improvement in Mean Time to Resolve (MTTR).Cloud & SaaS Project Management: Led the successful execution of multiple SaaS and cloud-based projects, ensuring scalability, security, and compliance with industry and regulatory standards such as CISO, SOX, ISO and RBI.Team Leadership & Collaboration: Building and nurturing high-performing SRE teams, driving innovation, continuous learning, and cross-functional collaboration across various regions, including Asia Pacific, Europe, and North America.I thrive at the intersection of technology and business strategy. My approach centers on leveraging data-driven insights, automation, and collaborative leadership to reduce downtime, improve operational efficiency, and align technical initiatives with business goals. Whether leading incident response efforts or executing disaster recovery strategies, have always ensured that critical services are always available, secure, and performing optimally.I’m passionate about driving value through innovation, mentorship, and fostering a strong team culture. Whether working with senior leadership or external stakeholders, my goal is to deliver robust, scalable solutions that enhance customer satisfaction and provide lasting value.
Qwikcilver By Pine Labs
View- Website:
- pinelabs.com
- Employees:
- 5287
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Associate Director - SreQwikcilver By Pine LabsBengaluru, Ka, In -
Associate Director - SreQwikcilver By Pine Labs Apr 2023 - PresentKarnataka, India -
Deputy General Manager - SreQwikcilver By Pine Labs Oct 2020 - Jun 2023Bengaluru Urban, Karnataka, IndiaResponsible for ensuring reliability and availability of multi tenanted, SaaS production environment. Providing unique customer experience by managing team that is responsible to design and manage high performance application resulting in customers maximizing the value of engagement. -
Project Manager - SreQwikcilver Solutions Jun 2019 - Oct 2020Bengaluru, Karnataka, India- Setup of monitoring team and process to ensure system and application KPIs are proactively monitored.- Part of major Incident management, leading and collaborating teams during major incidents ensuring appropriate customer communications, quick recovery, eliminating risk of recurrence and root cause analysis. - Managed projects consisting of migration and new production environment setup.- Ensured to collaborate and create DR runbooks to achieve SLA adhered RTO & RPO. -
Project ManagerAppnomic Systems Pvt. Ltd., Apr 2018 - May 2019Bengaluru Area, India- Headed Service operations and Manage Client engagements and ensure SLA adherence - Responsible to drive new customer onboarding and solution deployments.- Responsible to manage mission critical IT operations. -
Account Team LeadAppnomic Systems Pvt. Ltd., Apr 2016 - Apr 2018Bengaluru Area, IndiaResponsible for Client engagement and relationship management. Headed 32 member team managing international customer's SaaS Services. -
Senior System EngineerAppnomic Systems Pvt. Ltd., Apr 2015 - Apr 2016Bengaluru Area, IndiaResponsible for quick recovery of Infrastructure or application issues on production systems and manage the monitoring systems. -
System EngineerAppnomic Systems Pvt. Ltd., Nov 2012 - Apr 2015Bengaluru Area, IndiaResponsible to monitor client production infrastructure and application service health. -
Project ConsultantConcentrix Jun 2011 - Nov 2012Bengaluru Area, IndiaResponsible to Monitor and report client production network and server infrastructure health.
Sayed Ahmed Education Details
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Bangalore University, BangaloreComputer Science -
Adarsha Polytechnic, Dept Of Technical Education (Karnataka)Computer Science -
International Indian School, Central Board Of Secondary Education
Frequently Asked Questions about Sayed Ahmed
What company does Sayed Ahmed work for?
Sayed Ahmed works for Qwikcilver By Pine Labs
What is Sayed Ahmed's role at the current company?
Sayed Ahmed's current role is Associate Director - SRE.
What schools did Sayed Ahmed attend?
Sayed Ahmed attended Bangalore University, Bangalore, Adarsha Polytechnic, Dept Of Technical Education (Karnataka), International Indian School, Central Board Of Secondary Education.
Who are Sayed Ahmed's colleagues?
Sayed Ahmed's colleagues are Prashanth Billava, Suraj Warthy, Ayush G., Gaurav Dubey, Ritesh Patware, Dia Malhotra, Shimayel Ateeque.
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