Sayed Ahmed Email & Phone Number

Associate Director of Site Reliability Engineering (SRE) with over 13 years of experience in Fintech, SaaS, and Cloud Infrastructure. My career has centered around leading cross-functional teams to build, deploy, and manage high-performance, scalable systems that support multi-million-dollar portfolios. Certified as an AWS practitioner, I specialize in optimizing cloud, on-premises infrastructure and services, ensuring 99.99% uptime, and delivering seamless user experiences.Key areas of expertise:Infrastructure Management & Optimisation: Spearheading initiatives that have led to reduction in infrastructure costs while maintaining high service availability.Incident Management & Operational Efficiency: Implemented proactive monitoring strategies, leading to reduction in critical incidents and improvement in Mean Time to Resolve (MTTR).Cloud & SaaS Project Management: Led the successful execution of multiple SaaS and cloud-based projects, ensuring scalability, security, and compliance with industry and regulatory standards such as CISO, SOX, ISO and RBI.Team Leadership & Collaboration: Building and nurturing high-performing SRE teams, driving innovation, continuous learning, and cross-functional collaboration across various regions, including Asia Pacific, Europe, and North America.I thrive at the intersection of technology and business strategy. My approach centers on leveraging data-driven insights, automation, and collaborative leadership to reduce downtime, improve operational efficiency, and align technical initiatives with business goals. Whether leading incident response efforts or executing disaster recovery strategies, have always ensured that critical services are always available, secure, and performing optimally.I’m passionate about driving value through innovation, mentorship, and fostering a strong team culture. Whether working with senior leadership or external stakeholders, my goal is to deliver robust, scalable solutions that enhance customer satisfaction and provide lasting value.