Talented Technical Support SPECIALIST Representative with gift of understanding the needs for both businesses and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Has proven skills in resolving technical problems quickly. Having over 5 years of experience in managing technical IT issues, trouble shooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications.Looking for new and challenging IT Technical Support SPECIALIST post, one that will make the best use of my existing skills & experiences and to further hone my personal and professional development.I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humors. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.