Several contract positions from Jan 2012 to present:BELL CANADA, Toronto: Customer Service Representative.VAN ROB Inc, Toronto (Automotive parts supplier): Production StaffBRUCE ELECTRICAL SUPPLIES, Calgary: Warehouse AssistantA TO Z CONSTRUCTION, Calgary: General Labour

Continuing to actively seek F/T, P/T or contract position since Dec 2011. Meanwhile continuing to sustain on survival/seasonal jobs at various locations.

- Handled data remediation on 2 product databases, data validation across multiple systems, and consumer product updates- Utilized SAP technology and strong Excel skills, required a sharp eye for detail to find discrepancies in product information- Ability to adapt to tight deadlines and frequent changes in priorities while on this short assignment- Exhibited strong communication skills with self-confidence to override high pressure situations

- Reported to Operations Manager, providing able support to the operations team to ensure that any issues or concerns with deliverables were addressed and all deadlines were met- Priced all job commencements correctly, issued/received job invoices and oversaw timely deliveries- Served as main communications link between operations department and support across all service lines, attending weekly morning operations meetings and daily workshop conference calls- Planned and controlled fabrication assets to maximize utilization and manage vendor costs- Conducted periodic HSEQA audits on manufacturing facilities to ensure proper guidelines were being followed, linking to personal/environmental safety specifications- Created and maintained Operations and QA Standards (manuals) for the department

- Administered customer satisfaction surveys to track expectations of process improvement- Provided unique support to consultants in people benefits and employee welfare service sector performing to the highest standards- Maintained an Asset Register to track movement of devices borrowed from department- Met customer expectations consistently by applying ISO 9001 business management guidelines

- Marked project KPIs (Key Performance Indicators) – Financial, Internal, Growth perspectives to evaluate increase in revenue, reduction in cost performances, resource shortage, quality of project results to projects as viewed by stakeholders, budget allocated to budget spent ratio, activities envisaged to actual activities ratio, time allocated to time spent ratio, risk assessment, number of conflicts seen in the execution of the project, using balanced scorecards to make better decisions- Utilized SAP network technology in handling online business transactions: especially internal transfers, product movement & inventory, product pricing & financial accountings like A/P & A/R- Financial accounting: key tactics included creating a common chart of accounts thereby reducing the total number of accounts, streamlining reporting requirements and integrating business with accounts- Monthly closing cycle was accelerated to fourth work day of the month to deliver a consolidated corporate earnings report. - Reports generated by employing a user-friendly interface to UIE (User Information Environment) by automatically using existing data, thus eliminating non-value added interim reports- Generated technical reports for team utilizing text, data, charts and graphics for enhanced fulfilment- Created presentations for viewing by VPs in North America: Corporate Plan; Business Performance Review; Project Economics utilising animation, music, table, and importing vivid graphics- Performed administration duties for Planning Manager Basic Chemicals and Manager Supply/Sales- Gained hands-on experience in the use of process simulation tools and an in-depth working knowledge of codes and standards relating to the upstream-downstream hydrocarbon industries- Applied global standards like ASME, ANSI, ASTM or ISO, DIN, BS Engineering Standards frequently

- Monitored and operated independently plant equipment, pumps and treatment units, isolated and decommissioned all equipment for maintenance on a running unit- Operated Crude Distillation Unit (CDU), Catalytic Cracking Unit (CCU), Feed Preparation Unit (FPU), various Treater and Compressor trains, Refrigerated Storage, Product Loading, and Utility systems- Applied knowledge got from a thorough understanding of aspects of process design, feasibility/ conceptual studies, debottlenecking, through to FEED, detailed engineering and commissioning- Gained hands-on experience in the use of process simulation tools and an in-depth working knowledge of codes and standards relating to the upstream-downstream hydrocarbon industries- Applied global standards like ASME, ANSI, ASTM or ISO, DIN, BS Engineering Standards frequently- Knowledge of HYSYS, experience in risk assessment, and related safety studies- Provided systematic planning and technical support to a team of Sr. Engineers – Process & Planning- Participated in troubleshooting areas related to process & treatment (Quality Control) plants- Reported problem areas to management and suggested changes to improve compliance- Profound ability to function as mentor for junior staff within the process team as required