Saymaad Mansoor Email & Phone Number

Leading the digital transformation during a pandemic is unimaginable, nonetheless I have successfully delivered a complete IT Infrastructure overhaul during the course of Covid-19. The project included upgrades to operating system, replacement of legacy workstation & network security, migration to Office 365, inscription of Disaster Recovery Plan, implementation of EDR & ETP, introduction of IT Training Programme concluding with implementation of EPICOR ERP.My role with the conglomerate is multi-dimensional, and my responsibilities include ensuring IT Process Implementation to improve the work proficiency, creating strategies while overseeing performance management to move towards achieving business goals. Moreover, I am actively involved in cross-departmental collaboration governing data security, risk management and customer engagement.

Dubai, United Arab Emirates

Having ownership of the IT roadmap and architecture, I executed IT strategies targeting improved collaboration between stakeholders, while promoting ideas for improvement. I have accelerated application development while maintaining an array of enterprise resource planning and business systems including EPICOR ERP, Primavera PPM, Tally ERP, an attendance management system and multisite PABX systems. Furthermore, my role is all inclusive of:● ERP Life Cycle management: Addressing implementation & operational issues such as base data integrity and user compliance.● Creation of new dashboards, analytical reports, and BPM that enabled timely management decision-making● Bridging the gap between data and analytics by responding to statistical queries● Working around system handicaps and resolving bugs introduced by system updates● Ensuring timely month-end closing of all departments and steering management reporting● Offering guidance, experience, and training to the team

Difc, Dubai, U.A.E.

Envisioned and spearheaded the ‘IT Infrastructure Overhaul’ project, facilitating setup of a centralized datacenter comprising various server roles including:● Domain, Active Directory, RemoteApps, IIS and VPN● VMware vCenter & ESXi hosting Microsoft Exchange, SQL Server and Oracle Database● BSD Firewall with relevant security appliance for access to vital business applicationsFurther, successfully executed consolidated data management project with scheduled backups, historical data views, cloud access and audit trails resulting in an efficient, reliable and secure IT infrastructure for the entire groupAdditionally my system development contributions included EPICOR ICE 3.0 customization, Management Dashboards, Business Process Management Directives, Internal/external Business Activity Queries, and Crystal Reports, all along with active co-ordination between ERP consultants, support executives and employees.

Hfza, Sharjah, U.A.E.

Established IT help desk and ticketing system capable of handling all kinds of inbound IT support requests. Ensured smooth company-wide operations by active monitoring and management of firewall, IIS, database & related serves. I also administered security & access rights for computer workstations of 60+ users and procured hardware & related accessories. In addition to maintaining existing application systems, network security and disaster recovery were also part of my responsibilities. Additionally I maintained a multi-site network operation of 300+ nodes with regular maintenance in both private and public facilities, alongside comprehensive database management of Microsoft SQL Server and Oracle 11g.

My responsibility was to orchestrate website design and development, while leading a team of professionals across Pakistan, Saudi Arabia & UAE. Within three months, I delivered a company-wide Intranet allowing data access and collaboration framework for remote users. As a team we designed and implemented user-driven templates as well as interfaces for ease of use, moreover, we developed data-driven Web interfaces for rapid, real-time information sharing. We also performed:● Maintenance & enhancement of existing Websites● Thorough testing of Web applications, engaging users when necessary● Conducting user acceptance tests and report results

Karachi, Pakistan

As a founding member of ‘BBCL Records’ - the audio studio for BBCL Group, I devised the production workflow with visual studio and animation teams, followed by procurement and engineering of necessary equipment. Heading the studio, I collaborated with various artists to produce:● Documentaries● Commercial Songs● Jingles● Promos ● TVC’s ● Radio ADs● TV ProgramsDuring the tenure I outperformed the usual role of an editor by mixing and mastering recorded material, arranging sound effects & background music for audio/visual editing, expediting restoration and refinement of audio material recorded at outdoor events and other outdoor recordings.My extensive hands-on experience in the field is all inclusive of:● Multi-Track Recording ● Post Production - Editing, Mixing & Mastering● Sequencing and Synchronization of digital audio as well as MIDI recordings● Installation and maintenance of DAW systems ● Liaising with artists as well as directors and producers