Say Moua Email & Phone Number

Phoenix, Az, Us

Scottsdale, Arizona, United States

Personnel Management: Led personnel-related actions within the Security team, including hiring, orientation, training, coaching, feedback, discipline, and scheduling of employees.Training and Compliance: Oversaw Security Awareness training and assisted in Safety-related training for the team. Maintained up-to-date knowledge of state Security laws, Fire codes, and Penal Codes.Emergency Preparedness: Assisted in organizing, reviewing, updating, and maintaining OSHA, emergencypreparedness, and fire & life safety plans.Developed emergency response plans with the assistance of outside agencies, ensuring thorough staff training on protocols.Access Control and Monitoring: Ensured controlled access to the lodge in accordance with security policies, including after-hours access and monitoring; addressed any suspicious persons promptly.Incident Management: Responded promptly to the scene of guest/employee incidents, coordinating withAquatics and complying with departmental procedures. Conducted investigations into theft or lost items, noise complaints, assault complaints, and other guest concerns, documenting reports with confidentiality.Security Coordination: Coordinated with Security staff to report, take charge of, and resolve guest or employee incidents, including fighting, intoxicated guests, vehicle towing and accidents, theft, and other safety or security emergencies.Loss Prevention and Safety Committee: Managed the Loss Prevention Program, ensuring adherence to resort procedures. Assisted in coordinating and leading the Safety Committee, contributing to a culture of safety and security within the organization.Key and Radio Management: Issued radios and keys to designated hotel personnel, maintaining accuraterecords and ensuring safekeeping in accordance with resort procedures.

Minneapolis, Minnesota, United States

Supervision and Leadership: Provide effective leadership and supervision to a team of Federal Reserve Police Officers. Coordinate daily activities, assignments, and deployment of resources to ensure optimal security coverage.Law Enforcement Operations: Enforce federal laws, regulations, and policies within the jurisdiction of theFederal Reserve. Conduct and lead investigations into criminal activities, security breaches, and other incidents as necessary. Ensure compliance with established protocols and procedures during law enforcement operations.Training and Development: Oversee the training and development of police personnel, ensuring ongoingprofessional development. Conduct regular training sessions to enhance the skills and knowledge of the police force.Emergency Response and Preparedness: Develop and implement emergency response plans, ensuring the readiness of the police force to handle various situations. Coordinate with local law enforcement agencies, emergency services, and other relevant entities for effective emergency response.Community Engagement: Foster positive relationships with the local community and stakeholders to enhance cooperation and mutual understanding. Participate in community outreach programs and events to promote public safety awareness.Policy Adherence: Ensure strict adherence to Federal Reserve policies, procedures, and regulations. Conduct periodic reviews to assess and enhance the effectiveness of security protocols.Incident Management: Respond to and manage critical incidents, providing guidance and support to the police force. Coordinate with internal departments and external agencies during incidents to ensure a unified response.