Sayra Menera Email & Phone Number

Modesto, CA, US

Adapting my communication style to effectively interact with our diverse customer base, ensuring clear and concise communication at all timesUpholding a high level of attention to detail in all interactions to ensure accuracy and proper verificationResolved customer complaints and escalated complex issues to appropriate departments for further.

Merced, California, United States

Answered and directed phone calls, took messages, and responded to inquiries as neededMaintained and updated customer files, including name or address changes, or mailing address updatesMonitor customer accounts for overdue payments and follow up on outstanding balancesPerformed collection procedures on delinquent customer accounts Collected revenue by.

Merced, California, United States

Represented Farmers Insurance as a sales producer under the agent of record Processed personal lines and commercial insurance transactions. Educated new and existing customers on Farmers insurance policies and coverage, making sure to to properly explain product Ensured customer retention by monitoring customers individually to make sure they had the best.

Turlock, California, United States

Managed one of five multiservice insurance offices while managing 1 other employee Provided auto insurance with over 40 different broker insurance companies Processed DMV vehicle transactions (AVRS system’) such as vehicle registration, vehicle transfer, PNO registration, etc, making sure all required documentation was obtainedOffered unemployment benefits.