Robert Sayre Email & Phone Number

Southfield, Mi, Us

Bedrock Manufacturing Company manages the incredible Shinola and Filson from manufacturing to the amazing experience you get in the stores or online with our products.

Detroit, Michigan, Us

- Launched first all-digital closing on a mobile device for Rocket Mortgage refi closings capturing over 40% of volume significantly increasing margin for both Rocket Mortgage and Amrock- Featured as SME for a CNBC special feature on digital transformation as an integral executive with Rocket Companies- Reached 1M eClosings capturing over 80% of market share- Disbursed over $40B a month becoming second largest eCommerce behind only Amazon- Reduced loan defects over 40% by digitizing financing process preventing errors and possible resigning by clients- Converted payments from paper to Real-Time Payments (RTP) improving NPS scores becoming largest RTP user in the country- Rebuilt legacy technology in AWS to be consumed (API) in the Rocket Mortgage portal providing a seamless closing process while reducing time to close 24% and increasing NPS score 22 points- Developed advanced data science solution providing full automation of 60% of our documents

Detroit, Michigan, Us

- Designed fully integrated smart city solution for our over 100 buildings in Detroit including VR experiences, connected parking, elevators, buildings, and security access.- Reduced operational expenses by over 40% by moving lower environments from local infrastructure to public cloud solution

Southfield, Michigan, Us

- Built a start-up from small business to industry leader within five years- Implemented technology providing the ability for dealerships to perform fully digital closings- Reduced operational expenses by over 40% by moving lower environments from local infrastructure to public cloud solution

Southfield, Michigan, Us

- Designed, built, and supported highly secure and redundant infrastructure responsible for more 18,000 automotive dealers nationally- Increased customer satisfaction by implementing ITIL operations standards reducing response times by 48% and time to resolve by 32%- Reduced loan defects over 50% by digitizing financing process preventing errors and possible resigning by clients- Designed and implemented strategy to obtain SOC1 Type-1 and Type-2 certifications

Detroit, Mi, Us

- Implemented $22M county wide eGovernment solution across every department including over 5,000 employees- Reduced IT staff from 180 FTE to 67 while increasing efficiencies- Increased measured customer satisfaction to 99.9%- Automated county processes allowing a 10-week process to take only 5 days

- Managed $40M+ national infrastructure upgrade for Target Corporation replacing network in every store in the United States- Increased customer visibility into project status reporting using a custom database and new metrics which became new standard for Target progress reporting- Increased project margins by updating vendor management purchasing standards saving approximately 20% on over $5M in materials

Master Of Science In It Management, Information Technology

Bachelor Of Science - Bs, Information Technology