Septhian Adisurya Yudha Email and Phone Number
Septhian Adisurya Yudha personal email
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Septhian Adisurya Yudha is a Product Application Trainer at PT Intimap. They possess expertise in 10 fingers rapid typing, microsoft office, office administration, data entry, it solutions and 25 more skills. They is proficient in English, Bahasa Indonesia and Japanese.
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Product Application TrainerPt IntimapBekasi, Id
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Product ManagerPt Intimap Jan 2024 - PresentGreater Jakarta, Indonesia✓ Collaborated effectively with a team of developers, customer services, field technicians, designers, and marketing professionals to deliver products that met both customer expectations and financial goals.✓ Empowered a team of monitoring specialists and provided comprehensive training to ensure effective utilization of IntelliTrac solutions for hauling operations in some mining companies.Seasoned product manager with a passion for bringing innovative solutions to market. Proven ability to define product vision, lead cross-functional teams, and deliver impactful features that enhance user experience and drive business growth. Extensive experience in the GPS tracker industry, with a deep understanding of customer needs and market trends.
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System TrainerPt Intimap Feb 2019 - Jan 2024Greater Jakarta Area, Indonesia✓ Create custom report that suitable with customers' needs.✓ Accompany the sales team when giving presentation to prospective or existing customers.✓ Advise the programmer team what is best to be displayed on the website in terms of UX (user experience).
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Customer Service LeaderPt Intimap Jun 2018 - Jan 2024Greater Jakarta Area, Indonesia✓ Arrange shifting schedule. Train new hires.✓ Supervise and evaluate team members. Review and resolve escalations.✓ Provide report for company director and finance manager with advanced Excel formulas.
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Customer Service & Monitoring TeamPt Intimap Apr 2016 - May 2018Greater Jakarta Area, IndonesiaIndustry: Automotive AncillarySpecialization: Customer ServiceRole: Customer Service - GeneralPosition Level: Staff (non-management & non-supervisor)✓ Handle incoming calls, emails, chats. ✓ Troubleshoot problems and do the firmware upgrade over the air.✓ Administer database of instalation and maintenance process that carried out by the technician team.An Extra-Ordinary IT-Based Customer Service.Assist customers effectively by solving customer issues. Create and maintain service reports. IntelliTrac GPS Tracker web application helpdesk for customer and other staff on the company. Do monitoring routine of thousands GPS tracker units using the web application on http://gps-track.intellitrac.co.id/. Prevent customers complaint by contacting them first, based on monitoring result. Upgrading the firmware in whole Indonesia-Australia-New Zealand over the air.
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General AffairsPt Triantama Sentosa May 2011 - Feb 2016BekasiIndustry: Human Resources Management/ConsultingSpecialization: Clerical/Administrative SupportRole: Administrative ExecutivePosition Level: Staff (non-management & non-supervisor)Supported the delivery of Disiplin 3M, Soliditas Teamwork, Excellent Behaviour, and Training of Trainer programs, contributing to a more engaged and effective workforce. Highly motivated and results-oriented professional with a proven track record of optimizing office operations and fostering a productive work environment at PT Triantama Sentosa. Demonstrated expertise in various administrative functions, including HR training support, procurement, expense management, and IT user support. Skilled in problem-solving, communication, and presentation creation. Familiarity with Astra Agro Lestari and Astra Otoparts environments through vendor collaboration.
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Co-OwnerKelengkeng Internet Café Feb 2011 - Jun 2011Depok, West Java, IndonesiaIndustry: Computer/Information Technology (Hardware)Specialization: IT/Computer - HardwareRole: Supervisor/Team LeadPosition Level: CEO/GM/Director/Senior ManagerManaged financial operations, including budgeting, pricing strategies, and marketing initiatives. Ensured smooth hardware and software maintenance to provide a reliable and enjoyable experience for customers. Developed and executed marketing initiatives to attract and retain customers.
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Independent Business OwnerKelengkeng Ps2 Rental Jan 2008 - Jun 2011Depok, West Java, IndonesiaIndustry: Computer/Information Technology (Hardware)Specialization: IT/Computer - HardwareRole: Supervisor/Team LeadPosition Level: CEO/GM/Director/Senior ManagerStrong financial acumen in controlling cash flow, analyzing profitability, and setting product pricing strategies. Proficient in hardware and software maintenance, ensuring smooth operations and customer satisfaction.
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Storekeeper And TranslatorPusat Perlebahan Madu Sukatani Nov 2010 - May 2011Depok, West Java, IndonesiaIndustry: Consumer Products/FMCGSpecialization: Customer ServiceRole: Customer Service - GeneralPosition Level: Staff (non-management & non-supervisor)Enthusiastic and multilingual professional with experience in both customer service and supply chain management within the honey industry. Skilled in providing exceptional customer service via phone and courier, and ensuring product quality control and inventory management. Proficient in translating English documents relevant to the honey industry.
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Customer Service And MarketingPt Isdaka Mitra (Tjilaloeng.Net) Jan 2010 - Apr 2010Tangerang Selatan, Banten, IndonesiaIndustry: TelecommunicationSpecialization: Customer ServiceRole: Call Centre ExecutivePosition Level: Staff (non-management & non-supervisor)Monitoring and maintaining the bandwidth/internet traffic on the NOC (Network Operations Center). Taking care of customers and finding new customers via online and offline. Making a company product proposal, and also doing some clerical jobs.
Septhian Adisurya Yudha Skills
Septhian Adisurya Yudha Education Details
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Bina Sarana Informatika3.41 / 4.00 -
Sman 4 DepokScience
Frequently Asked Questions about Septhian Adisurya Yudha
What company does Septhian Adisurya Yudha work for?
Septhian Adisurya Yudha works for Pt Intimap
What is Septhian Adisurya Yudha's role at the current company?
Septhian Adisurya Yudha's current role is Product Application Trainer.
What is Septhian Adisurya Yudha's email address?
Septhian Adisurya Yudha's email address is se****@****ail.com
What schools did Septhian Adisurya Yudha attend?
Septhian Adisurya Yudha attended Bina Sarana Informatika, Sman 4 Depok.
What skills is Septhian Adisurya Yudha known for?
Septhian Adisurya Yudha has skills like 10 Fingers Rapid Typing, Microsoft Office, Office Administration, Data Entry, It Solutions, Computer Hardware, Technical Writing, Personal Development, Team Leadership, Management, Organizational Development, Communication.
Who are Septhian Adisurya Yudha's colleagues?
Septhian Adisurya Yudha's colleagues are Heri Humisar Martua Nababan, Raka Ilma Yahya, Eka Putra, Dafril Hajji, Muhammad Sofyan, Wita Clarisa Ginting, Danny Fajar A.
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