Al-Sayyad Ahmad Al-Refaey Email & Phone Number

Saudi Arabia

Working as end-to-end solution architect for all CRs ad projects requested from wholesale business unit, including CRM, Billing, Order Management, Resources Management, Interconnect and Roaming services, also make sure that provided solutions are aligned with telecom.

Cairo, Egypt

Leading the implementation and improvement of all development processes including design,development, testing and release for any requested change, also responsible for alldevelopment work undertaken along with the continual improvement of the processes, tools and approaches used to deliver system developments.

Egypt

Egypt

Leading the team who is responsible for business analysis, business and technical validation, plus managing delivery of all change requests needed for all TEData systems (billing, CRM, Order management, Network inventory, Ticketing, Policy manager, Sales Force, Partner's portals, Customer self service portal,...) for home and enterprise sectors in TEData plus providing consultation service when needed based on technical and business experience gained in more than 10 years in Telecom field.

Leading development team responsible for design and implementation for Provisioning, Mediation, Rating systems plus all needed integration with policy manager, this team also act as 3rd line support for technical and business issues related to customer's usage, or any issue related to customer's assigned service beside providing needed reports for other teams (Marketing, Revenue assurance, Sales,..) related to this business area.

TE Data is the largest ISP in Egypt. It is owned by Telecom Egypt, hence the TE in its name.TE Data is focused on Broad Band services. Also enterprise focused services e.g. leased lines, VPN's, web hosting and global connectivity, TE Data also owns and operates one of Egypt's biggest data centers, offering hosting services. I have been involved in the following projects with the following roles and responsibilities:-IRB (Infinys Rating and Billing) and Siebel (CRM) data migration (2 J2se applications to reformat legacy systems data and re-extract it again with format known by both IRB and Siebel systems) (Design, Development and Testing).- Mediation and Rating, as company provided limited service that depends on usage, I was involved in system development that will do Mediation and Rating for limited services (Java2SE, My SQL).- Orange Portal, a web interface for one of our partners to do any orders and ticketing related operations (JSF, SQL Server, Netbeans).

Egypt

Involved in full process software cycle of design, implementation and testing of Healthcare system using java 2ee technologies using eclipse, oracle and rational pachage.

Egypt

Invloved in full software cycle of design, develop and testing beside customer support and maintainance of a Telecomunication system developed by J2ee and Oracle DB useing JBuilder IDE also was involved in web interface developement for one of our custmers to enable them trace and follow up thier orders, tickets and payment details with the company, it was developed by Jakarta Struts.