Sayyid Farhan Harun Email & Phone Number
Who is Sayyid Farhan Harun? Overview
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Sayyid Farhan Harun is listed as IT Support Specialist at Pure Storage, a with 6841 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Sayyid Farhan Harun.
Sayyid Farhan Harun previously worked as IT Support Analyst at Hoya Surgical Optics and IT Operations & Infrastructure Support Analyst II at Biosensors International Group, Ltd. Sayyid Farhan Harun holds Advanced Certificate In It Services (Infrastructure Support), Information Technology from Lithanhall Academy.
Email format at Pure Storage
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About Sayyid Farhan Harun
Ability to interact with all different levels in the company and maintain an enthusiastic, productive and positive attitude as a customer service engineer. I have proven skills to upgrade working as an IT Desktop Support engineering in Jardine One Solutions to V-Tech Computers as level 2 support. After pursuing a course in Information Technology in Lithan hall, I would still like to continue to learn and develop my training and experience and to apply the knowledge and skills which I have acquired to achieve my ambitions. To excel in whatever work and challenges offered to me and to gain more experience in the same or in a different industry.
Sayyid Farhan Harun's current company
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Sayyid Farhan Harun work experience
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It Support Analyst
Key Duties & Responsibilities•Provide new employees with IT equipment, setup new accounts setup, and perform the IT onboarding.•Liaise with users to determine and diagnose the source of users’ IT problems they encounter, and advise clients on possible solutions•Support the desktop, server, network, printing, and other enterprise IT related issues. Be the first point of contact for all users in the region for any IT related issues or questions•Perform day to day operational deployment, support and administrate existing and new IT infrastructure projects/tasks•Perform complex software/hardware troubleshooting, patches, and re-installations in cooperation with external Service providers and in accordance with established SLAs•Participate and manage projects for rollout of new hardware/software, office expansions, new offices etcTimely review of IT assets, Office 365, and VPN accounts•Collaborate with external vendors on IT server and service maintenance of servers and network equipment.•Maintenance of systems documentation such as IT operations manuals•Monitor security compliance in accordance with Hoya Corporate standards, policies, and procedure•Other IT-related duties as assigned
It Operations & Infrastructure Support Analyst Ii
Main Duties:• Part of the IT infrastructure team to provide operation support and project implementation• Support for Android and iOS mobile devices• Take full ownership of technical issue and resolve ticket to SLA.• Provide Level 1 and level 2 support for users and local and regional IT Teams• Arrange vendor to fix issue in relate to on site doing repair• Responsible for asset inventory of laptop, and desktop• Supporting and maintain teleconference, teleconference equipment, audio/visual infrastructure and services• Basic network cabling termination• Assist with the purchase order of IT hardware and software• In charge of on boarding of new employees such as setting up user accounts and hardware devices• Mobile phone support• Printer/Toner Inventory• Provide timely communication on issue status and resolution.• Basic knowledge of Active Directory and Microsoft Office 365 Admin.• Completing other technical projects and tasks as needed• Liaise with internal and external vendors to satisfy customer queries• Proactively assist customers to avoid or reduce problem occurrence
It Services Technician (It Administrator)
-Provided technical support for end user for Singapore, Malaysia and Dubai office-Support for desktop and network operating systems ( Microsoft Windows 7 and Windows 10)-Supporting G suite, Microsoft office 2010, Microsoft office 365, iMetal software, Sage, Active Directory, -Citrix Receiver, SCCM Client, SysAid Helpdesk Ticketing System, Remote Desktop, VNC-Installation of Hardware and peripheral components such as monitors, keyboard, copier/scanners/ etc-Provide remote end user support worldwide(UK,US,Middle East and Asia Pacific.-Support for Android and iOS mobile devices-Monitor CCTV and security alarms within the company premises and take appropriate action when needed to-Take full ownership of technical issue and resolve ticket to SLA.-Arrange vendor to fix issue in relate to on site doing repair-Responsible for asset inventory of laptop, and desktop-Full responsibility of the Server room devices in Singapore and Malaysia Site-Setup Cisco IP Phone-Setup Cisco IP Communicator-Supporting and maintain teleconference, teleconference equipment, audio/visual infrastructure and services-Basic network cabling termination.
Desktop Support Engineer
V Tech Computers Pte Ltd Customer Service Engineer, IT Support (Level 2 Support)(Support Pfizer Asia Pacific Pte Ltd)May 2016 – May 2020 (4 Years )Main Duties:• Install, upgrade, support and troubleshoot Windows 7 , Windows XP , Windows 10 and Microsoft Office 2010 and Office 365• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers• Provide Data migration and Data Recovery for user.• Deployment of Laptop for as request by IT department• Support basic troubleshoot and setup for printers and photocopier• Responsible for customer inventory e.t.c laptop, desktop, servers, network switches• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers• Works with vendor support contacts to resolve technical issues within the desktop environment.• Support user remotely with Remote Desktop Connection.• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment• Resolve and update incidents with in SLA• Assist in basic network and wireless troubleshooting and network connectivity issues.• Supporting teleconference, audio/visual infrastructure and services
Atraction Crew(Universal Studios Singapore)
Information Technology Desktop Support
Trainee Restaurant Manager
Sayyid Farhan Harun education
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Lithanhall Academy
Frequently asked questions about Sayyid Farhan Harun
Quick answers generated from the profile data available on this page.
What company does Sayyid Farhan Harun work for?
Sayyid Farhan Harun works for Pure Storage.
What is Sayyid Farhan Harun's role at Pure Storage?
Sayyid Farhan Harun is listed as IT Support Specialist at Pure Storage.
Where is Sayyid Farhan Harun based?
Sayyid Farhan Harun is based in Singapore while working with Pure Storage.
What companies has Sayyid Farhan Harun worked for?
Sayyid Farhan Harun has worked for Pure Storage, Hoya Surgical Optics, Biosensors International Group, Ltd, Howco Group, and V-Tech Computers Pte Ltd.
How can I contact Sayyid Farhan Harun?
You can use AeroLeads to view verified contact signals for Sayyid Farhan Harun at Pure Storage, including work email, phone, and LinkedIn data when available.
What schools did Sayyid Farhan Harun attend?
Sayyid Farhan Harun holds Advanced Certificate In It Services (Infrastructure Support), Information Technology from Lithanhall Academy.
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