- Assisting in creating FSA ID credentials and completing applications (FAFSA, TAP, NYS Dream).- Submitting correct paperwork and make corrections to applications.- Supporting students in understanding their CUNY aid package.- Track student progress and follow up via text.

- Used clear and empathetic communication to guide students through complex processes, address concerns, and foster a supportive environment. Effective communication helped build trust and ensured that students understand their options and responsibilities.- Analyzing individual situations and providing tailored solutions that are crucial for assisting students with financial aid, enrollment complications, and program selection. Being able to identify unique challenges and develop effective strategies to truly support students' success.- Maintain regular contact with graduating seniors during the summer break through various methods such as phone, text, email, and social media to regularly do outreach in order to efficiently spread information through interesting and easily comprehensible content.- Take students to colleges or program sites, when necessary and possible, to complete matriculation tasks.- Participate regularly and enthusiastically in the coaching community, including but not limited to Training and Hub meetings.- Efficiently managed paperwork, deadlines, and resources which is vital for keeping track of various programs and students to assure students receive timely assistance. Helped prevent administrative errors.- Assisted a caseload of more than 295 high school seniors with necessary paperwork and matriculation steps involved in enrolling in postsecondary pathways under the direction of a Coach Supervisor

-Supporting High School Seniors and Juniors consider a strong match post-secondary plan along with list building-Helping students complete CUNY Application and other college Applications-Helping students and parents understand and complete FAFSA application -Supporting students and parents in completing NYS TAP and NYS DREAM Act applications-Advising students on how to complete financial aid verification-Talking with seniors about what to expect in college -Utilizing Naviance and STARS to input student data

Monitoring and ensuring compliance with rules and regulation, maintaining the integrity of the voting process. Utilizing attention to detail in order to help prevent errors and inaccuracies that could undermine the legitimacy of the election.Provided a positive and efficient experience for voters and encouraged participation. Utilized interpersonal skills to contribute a smooth and respectful interaction with voters, fostering a sense of condence in the electoral process.

Voter Registration Support: Skillfully assisted citizens in registering to vote, ensuring they understand the process and requirements.COVID Information Dissemination: Effectively provided information about COVID vaccine sites and eligibility criteria, helping citizens access crucial health resources during peak COVID.Community Engagement: Engaged with citizens to address their questions, concerns, and needs, fostering a sense of community connection such as helping them out with different programs ranging from food services to insurance applicationsPresented information clearly and concisely, aiding citizens in understanding voting and health-related details.Demonstrated understanding and compassion while assisting citizens, creating a welcoming and supportive environment.Public Health Awareness: Played a vital role in promoting public health by sharing information about vaccine availability and safety measures.