Saziduzzaman Sazib Email & Phone Number

Dhaka, Bangladesh

Maintain relationships with Key Contact Person (KCP), Key Decision Maker (KDM) and general users through different activities on a need basis.Scout the market to generate leads for potential MerchantsPrepare a visit plan for existing and potential corporate clients to generate upsellingAnalyze business opportunities for clients, prepare and present business opportunities to key contact points (KCP) and key decision maker (KDM) of corporate clients.Win back churn merchants by offersIdentify KCP and KDM and Provide promotional gift hampers to build rapportPrepare and submit daily sales activity reports in the prescribed format.

Dhaka, Bangladesh

Key Responsibilities:-Client Management: Functioned as the Key Account Manager, overseeing significant corporate clients such as DBL Group, Enosis Solution, BAT, Crony Group, Ulkasemi, Enosis, BRAC, Bikroy.com, etc.-Customer Relation: Build and maintain strong relationships with key corporate clients, acting as the main point of contact for all their needs and concerns. Initiated and managed an issue-tracking system for addressing client inquiries, concerns, and requests promptly.-Collaboration: Coordinated with internal departments, including sales, marketing, supply, and product teams, to ensure seamless service and address client needs effectively.-Business Development: Identified the opportunities for upselling, cross-selling, and expanding the range of products and services offered to B2B clients.-Project Plan: Market research & did a competitive analysis to plan a new project & successfully implemented those findings to launch the “Project Rental”.Achievements:-Spearheaded efforts that resulted in a remarkable growth rate of 48.64% for "Shuttle for Business" within a single year.-Initiated and managed an issue-tracking system for addressing client inquiries, concerns, and requests promptly.Projects:-Worked on a Project “Gold Stone-Shuttle Rental" and led the strategic initiative to alleviate the challenges associated with the traditional car rental system, focusing on affordability and convenient online booking platforms. (https://shuttlebd.com/rental)-Mitigated price queries, bargaining hassles, and driver-related issues for rental customers through the digital booking platforms & payment mechanism.-Collaborate with marketing team to generate new leads, market expansion, promotional campaign etc.-Collaborated with DNCC (Dhaka North City Corporation) to strategize and implement a trial school bus service( Shuttle for School) across selected educational institutions in Dhaka City.

Dhaka, Bangladesh

Key Responsibilities:-Problem Solving: Proactively identified challenges or potential issues within clients service and worked to find creative solutions that align with both client requirements and company capabilities.-Negotiations: Lead negotiations with clients & stakeholders to ensure favorable terms and conditions, while balancing company profitability and client satisfaction.-Tech savvy: Tried to minimize the manual work loads with the technological assists & increased productivity. Worked closely with the product team for App development.-Team Lead: Organized a few training programs to train the stakeholders & motivate the subordinates to achieve the targets.-Market Insights: Tried to stay abreast of industry trends, government policies, and competitive landscape and use this knowledge to inform account strategies.-Innovation: Researched & brainstormed the ideas and found the rooms for improvement & innovation for achieving better efficiency.Achievement:-Contributed to the creation of "B2B Apps," significantly decreasing operational workloads by up to 51% for operation teams and reducing client hassles by 78%.-Initiated a streamlined vehicle inspection process, elevating quality control and service standards.-Management of all DBL Group Pool Vehicles. Almost 80% of the total pool vehicles of Shuttle. -Prepare route plan for client to ensure efficient use of Pool vehicles for cost optimization.-Digitization of Transport Operation Service.

Shuttle is a Dhaka-based transportation service startup that working towards meeting SDG goal 11 by providing access to safe, affordable, accessible, and sustainable transport systems for all.

Dhaka, Bangladesh

BUP Global Affairs Council(BUPGAC) is one of the oldest c in BUP. It's a platform that will encourage students to refine their skills and unveil their inner potential through leadership, negotiation & and diplomacy. As a part of this club, I was involved in organizing four national events. And, gain on-ground knowledge about leadership, event management, logistical management, crowd management, negotiations, etc. The journey with BUPGAC is really a memorable one.•Organized the successful execution of the national event "BUP Model UnitedNation 2020."•Coordinated a successful online event "Quaran Teen Week" amid theCOVID-19 pandemic, focusing on awareness and skill enhancement.•Headed the service and facility team responsible for catering to the needs ofover 500 participants and guests across both events

​​BUPPS is a grand meet- up of photographers from different backgrounds which open new windows of perspectives,​ dimensions, and even​ ​struggles ​and create bondage of cooperation and unity. ​It ​offers a space for an open and casual discussion ​with the best of this fraternity, regarding your hopes, aspirations, goals and shortcomings. ​As a member of this club i was involved in organizing a in house event called 'স্ফুরণ ২.০' - Intra BUP Art & Photography Exhibition with Acoustic Night & "CONTRAST 2018" - ​ ​a meet- up for Photography Clubs ​of Universities and colleges ​across the country. My responsibility was to create relation with the sponsers & deal with them.

Mirpur, Dhaka, Bangladesh

BUPLDC finds its strength in the unified passion for literature that its diversified members collectively hold. BUPLDC is the gatekeeper and facilitator of everything to do with the practice of fine arts in BUP. It presents opportunities to express your latent talent using varying mediums such as writing, sketching, acting, film-making, and every creative means.•Executed a prominent national event, "BUP Lit Fest 2019," encompassingarts, literature, and debate competitions.•Contributed to organizing university cultural events, including BarshaUtshob and Martyr Day celebration.

Master Of Business Administration - Mba, Marketing, 3.68

Bachelor Of Social Sciences (Bss) – Honours, International Relations, 3.71 (Magna Cum Laude)

Activities and Societies: -Worked on a project paper "Impact of COVID-19 on returnee migrant workers of Bangladesh" -Visited Rohingya camp.

Masters In Social Science(Mss), International Relations, 3.42

Science, 5.00

Activities and Societies: -House Prefect of Shah Makhdum House (Champion House’16) -Participated in sports-athletics,football, volleyball