Jim Sazon Email & Phone Number

In my 15+ years of experience in the Tech industry. I have developed excellent troubleshooting and problem-solving skills in network, hardware, and software applications and have been successful in resolving technical issues at a certain level. I am comfortable working independently and as part of a team and have been proven to be a valuable asset to any IT project.My analytic and technical skills, "Can do" attitude, and attention to detail are the main qualities that I bring to any job.I am a dedicated customer service professional focused on providing world-class customer service and support. My experience working closely with customers has taught me how to collaborate effectively to develop mutually beneficial solutions that satisfy customers’ needs. I have the flexibility to adapt to any customer service scenario with poise and expertise. Additionally, I am committed to staying abreast of the latest customer service trends.I'm more effective in a team environment, I strongly believe that respectful collaboration is essential to the success of any teamwork or collaborative effort, listening to the concerns and ideas of all team members, valuing the contributions of each individual, resolving conflicts in a constructive manner, and maintaining a positive attitude throughout the entire process. I've been involved in various I.T. projects from system design and integration to hardware deployment and implementation. I am always up to challenges and opportunities to learn and grow.Designed, marketed, and support the world's fastest workstation for CAD applications. The brainchild for the Series 5 GPU, Series 5 VDI, and Series 7 Dual Xeon. Involved in the development of a data management system, assigned to build and deploy a VM host to run vSphere and house a server and two clients as a testing lab.Designed a host running on VMware vSphere v6.5 and managed via vCenter. VM's that run as file server (Ubuntu Samba), VM CAD workstations with GPU pass-through.

Listed skills include Customer Service, Management, Networking, Technical Support, and 9 others.